Events Sales Manager

Role Overview 

The Senior Event Specialist is a pivotal role at Feast Your Eyes Catering, responsible for delivering exceptional service and profitability for Feast’s premium catering business. This position requires a strong commitment to living and promoting Feast’s values and standards, and the individual will be expected to model these in all interactions with clients, guests, and team members.

The Senior Event Specialist is an energetic, tech savvy, go-getter responsible for planning, developing, managing and executing a range of events throughout the Philadelphia region. The Senior Event Specialist collaborates across Feast’s teams to deliver meticulously managed events that provide a seamless joyful experience for clients and guests. This full-time position will work in-person out of Feast’s Fishtown headquarters. Minimum remote work may be requested and approval is on a case-by-case basis.

Feast Your Eyes Company Description
Feast Your Eyes is a premier catering company based in Philadelphia. Founded in 1982, Feast provides full-service and drop-off catering for events of all sizes and styles. Our team focuses on the entire event experience, making sure that the design, service staff, and menu all work together to elevate our clients’ special events. With our pulse on the global culinary scene and a team of chefs with diverse backgrounds, Feast combines the best of international fare with our favorite Philly trends.

Duties/Responsibilities

• Build a sales portfolio / book from a combination of company leads/inquiries and the successful candidate’s own ground-up efforts.
• Respond to event inquiries for private parties, weddings, corporate events, etc. in a timely manner to secure business.
• Track and follow up on inquiries to ensure maximum booking potential.
• Provide complete proposals and contracts and confirm bookings with clients.
• Schedule and conduct site visits and tours at various venues throughout the region.
• Coordinate with various departments in the planning and execution of the event details to ensure guest satisfaction.
• Oversee and manage booked events through their execution. Attend events as needed.
• Excellent customer service skills, follow-up, and attention to detail.
• Ability to work independently and as part of a team.
• Networking, researching, and being ambitious with a positive attitude are keys to success in this role.

Key Skills & Expertise

• Able to consistently exceed guest expectations and have an uncompromising approach to service & follow through.
• Demonstrate a passion for the hospitality industry.
• Strong attention to detail.
• Strong writing, communication and interpersonal skills.
• Strong computer skills, including familiarity with the Mac platform, Microsoft Office Suite, and event management tools and systems
• High level of professionalism, positive attitude, and business professional appearance while working with clients, guests, staff and vendors.
• Able to work with people at all levels.
• Able to effectively problem solve complex challenges and get positive results.
• Ability to prioritize work assignments and adapt to changing priorities.
• Ability to work independently and as part of a team in an open office environment.
• Demonstrated commitment to compliance with all laws, regulations, and business ethics.

Education & Experience

• 6-8 years of solid off-premise catering sales.

• Bachelor's Degree preferred but not required; experience in lieu of degree.

Requirements

• Able to work a flexible schedule including days, nights, weekends and holidays.
• Able to work in varying elements—indoors and outdoors, uneven walking surfaces/terrain, locations with stairs.
• Able to lift, carry and move materials weighing 35 pounds or more at times.
• Valid Driver’s License and reliable access to a vehicle.

Compensation

• Base salary plus commission-based sales compensation.
• Additional rate when working off-premise catered events.
• Full-time position with health care, paid time off (personal/vacation/sick days), cell phone credit, 401K with company match.