What are the responsibilities and job description for the Credit and Collections Supervisor position at Feazel Roofing,LLC?
Credit and Collections Supervisor is responsible for overseeing the activities and operations of the credit and collections department.
Responsibilities:
- Supervise Staff: Manage and coordinate the activities of a team of credit and collections agents.
- Oversee Collections: Ensure that overdue accounts are collected efficiently and in compliance with company standards and federal laws.
- Review Accounts: Examine delinquent account records to determine which customers need to be contacted for payment.
- Develop Procedures: Contribute to the development of processes and procedures for the department.
- Resolve Issues: Investigate credit issues and suggest payment options.
- Data Management: Input data and create spreadsheets to track the progress of collection efforts.
Qualifications:
- High school diploma or equivalent; a bachelor's degree may be preferred.
- At least 2-3 years of experience in credit or collections, preferably in a supervisory role.
- Thorough understanding of relevant laws and regulations, such as the Fair Debt Collection Practices Act.
- Strong organizational, communication, and problem-solving skills
This role is based out of our New Albany office location. It is in the office Monday-Friday 8A-5P with a 1-hour lunch.
Feazel Roofing is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
