What are the responsibilities and job description for the Account Representative position at Fedele Insurance Services, Inc.?
We are a growing Insurance Agency. We focus on meeting the needs of the client in todays ever-changing environment which makes for an exciting place to work. You will have the support of a competent, professional, and dedicated team as well as management willing to assist in your success.
POSITION SUMMARY : This is an in office position.
The Account Representative is responsible for managing and servicing an assigned book of business, by analyzing clients individual needs, evaluating options, and offering tailored insurance solutions. The Account Representative is responsible to build and sustain relationships with existing clients and to promote the agency. The primary line of business is personal lines in Property and Casualty.
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Career Growth Opportunities
Evenings Off
Hands on Training
Mon-Fri Schedule
Retirement Plan
Responsibilities
PRIMARY RESPONSIBILITIES AND DUTIES :
At all times, the Account Representative shall :
Market, service and promote the Agencys products and services to develop and retain clients.
Service / Manage a designated group of clients, including : analyzing the needs of the clients, evaluating and answering questions regarding coverage, and determining the most suitable product for the client.
Actively manage accounts prior to renewal to identify concerns, external competition, exposure changes and additional coverage needs.
Assist existing policyholders through the renewal process with strong communication and market knowledge. Educate clients on policy / product features, advantages and disadvantages. Remarket accounts as necessary.
Independently develop and maintain strong knowledge of the marketplace and strong working relationships with company representatives, and underwriters when applicable. If no coverage is available in the admitted market, investigate risk placement alternatives, if available.
Prepare submissions, and discuss pricing, policy conditions, and terms with selected carriers. Review all quotations with recommendations as to the best options for price, coverage and risk alternatives. Manage quotes, proposals to clients, and bind coverage with insurance carriers within agency authority.
SECONDARY RESPONSIBILITIES AND DUTIES :
Collaborate with producer and supervisor to provide feedback on client and / or market conditions.
Handle telephone calls and personal visits from clients pertaining to their individual risks and coverage requirements, claims, new business, remarkets and additional lines of coverage.
For all managed accounts, ensure that all renewals and all requests for changes, endorsements, etc. are properly implemented and comport with the various company requirements.
Other duties, as assigned.
KNOWLEDGE, SKILLS & ABILITIES
Performs duties independently with little or no supervision, operating from established directions and instructions. Decisions are made within general agency constraints and insurance laws, and require independent decision-making.
The position involves daily contacts with clients and carriers, which encompasses information exchange, problem solving, quoting, and / or negotiations, significant contact with clients to collect information on any changes to the clients characteristics and to analyze the clients continued exposure and tolerance to risk, as well as review coverage options and risk management / prevention strategies.
Thorough technical knowledge of personal lines insurance, including an understanding of personal lines insurance forms and risk alternatives. Outstanding verbal and written communication skills.
Requirement
QUALIFICATIONS :
Education : Associates Degree or Higher
Experience : Property and Casualty Insurance experience a plus however, will train someone with a Life Insurance License.
Property and Casualty License preferred. Life Insurance licensed will be considered.
Salary : $40,100 - $60,235