What are the responsibilities and job description for the Air Traffic Control Specialist (Support Specialist) position at Federal Aviation Administration?
Summary
Serves as a Staff Support Specialist (MSS-1) at a Terminal facility. Responsible for tactical, strategic, and administrative support of multiple program areas such as training, quality control, quality assurance, traffic management, airspace and procedures, plans and programs, operational automation, military operation, special and security operations, safety management system, safety reporting and other areas of specialty identified collaboratively at the local level.
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Duties
The work requires a comprehensive knowledge of the ATC field and familiarization with the many integral components of the industry which comprise the National Airspace System. Specialists must have the ability to apply this knowledge to the analysis. evaluation and development of new methods, studies, approaches, and procedures. The Staff Support Specialist must be knowledgeable of agency wide programs, facility goals and objectives. Must be able to communicate clearly and tailor their message to the target audience. While not required, hardware/software experience is desirable. Some travel will be required. Performs daily functions of maintaining and or improving operational material and or resources within the assigned area(s) of specialty. Communicates intra/inter facility as well as among various lines of business and industry. Makes recommendations for new projects/studies. taking into account available resources and the accomplishment of facility goals and objectives. Applies expertise toward the completion of projects/studies and facility reports. Analyzes and evaluates the effectiveness of equipment, facilities, and procedures. Conducts investigations. evaluations, and briefs facility personnel. Develops methods to improve customer service and the quality of support provided. Collaborates freely among facilities, provides feedback and consults with other Staff Support Specialists regardless of duty location. May perform duties outside of the facility commensurate with grade and experience. Depending upon facility structure, reports to an assigned MSS-2, 3 or 4, who provides administrative direction for facility assignments, in terms of broadly defined missions or functions within areas of specialties. The incumbent is responsible for planning, designing and completing work assignments independently. Results of the work are technically authoritative and are normally accepted without change. Work is evaluated in terms of results achieved and effectiveness in assigned program areas.
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Requirements
Conditions of Employment
Candidates must show specialized experience. Specialized experience is defined as:
Preview Job Questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional information
We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
In addition to meeting the minimum qualifications, candidates will be rated in accordance with the instructions on FAA Form 3330-43-1, Rating of Air Traffic Experience for AT Movement.
If the Agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed.
Position is not covered under P.L. 92-297 for early retirement purposes.
Selection and placement are contingent upon waiver or completion of satisfactory security requirements.
This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Persons occupying this position who meet the requirement to maintain currency and elect to maintain currency will be subject to random drug and alcohol testing.
Links to Important Information: Locality Pay, COLA
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Serves as a Staff Support Specialist (MSS-1) at a Terminal facility. Responsible for tactical, strategic, and administrative support of multiple program areas such as training, quality control, quality assurance, traffic management, airspace and procedures, plans and programs, operational automation, military operation, special and security operations, safety management system, safety reporting and other areas of specialty identified collaboratively at the local level.
Help
Duties
The work requires a comprehensive knowledge of the ATC field and familiarization with the many integral components of the industry which comprise the National Airspace System. Specialists must have the ability to apply this knowledge to the analysis. evaluation and development of new methods, studies, approaches, and procedures. The Staff Support Specialist must be knowledgeable of agency wide programs, facility goals and objectives. Must be able to communicate clearly and tailor their message to the target audience. While not required, hardware/software experience is desirable. Some travel will be required. Performs daily functions of maintaining and or improving operational material and or resources within the assigned area(s) of specialty. Communicates intra/inter facility as well as among various lines of business and industry. Makes recommendations for new projects/studies. taking into account available resources and the accomplishment of facility goals and objectives. Applies expertise toward the completion of projects/studies and facility reports. Analyzes and evaluates the effectiveness of equipment, facilities, and procedures. Conducts investigations. evaluations, and briefs facility personnel. Develops methods to improve customer service and the quality of support provided. Collaborates freely among facilities, provides feedback and consults with other Staff Support Specialists regardless of duty location. May perform duties outside of the facility commensurate with grade and experience. Depending upon facility structure, reports to an assigned MSS-2, 3 or 4, who provides administrative direction for facility assignments, in terms of broadly defined missions or functions within areas of specialties. The incumbent is responsible for planning, designing and completing work assignments independently. Results of the work are technically authoritative and are normally accepted without change. Work is evaluated in terms of results achieved and effectiveness in assigned program areas.
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Requirements
Conditions of Employment
- US Citizenship is required.
- Selective Service Registration is required for males born after 12/31/1959.
- Must submit an SF50 (See Required Documents).
Candidates must show specialized experience. Specialized experience is defined as:
- Must have held an FAA 2152 FV-J/FG-14 or above regional or headquarters position for at least 1 year (52 weeks);
- Must have been facility rated or area certified for at least 1 year (52 weeks) at an ATS facility (Note: an employee who has been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility that is upgraded is considered to meet the qualification requirements of the upgraded position, since he or she has been performing the higher-graded work);
- Must have held a MSS position for at least 1 year (52 weeks) in an ATS facility.
Preview Job Questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional information
We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
In addition to meeting the minimum qualifications, candidates will be rated in accordance with the instructions on FAA Form 3330-43-1, Rating of Air Traffic Experience for AT Movement.
If the Agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed.
Position is not covered under P.L. 92-297 for early retirement purposes.
Selection and placement are contingent upon waiver or completion of satisfactory security requirements.
This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Persons occupying this position who meet the requirement to maintain currency and elect to maintain currency will be subject to random drug and alcohol testing.
Links to Important Information: Locality Pay, COLA
Read more
- Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
