SUPERVISORY IT SPECIALIST 2210

This position advertised has been exempted from the federal civilian hiring freeze.

Current, FBI employees are ineligible to apply if serving under the same conditions as that for which is advertised, including:

• Appointing organization (FBI)
• Type of position (full-time, part-time, etc.)
• Same or higher grade
• Duty location (city or state)
• Type of appointment (permanent, temporary, etc.)

Job Opening: 59212

Open to ALL U.S. Citizens

Opening Date: March 13, 2025

Closing Date: March 27, 2025 11:59 pm (EST)

Questions regarding this opening should be directed to HRS S. Messner at smessner@fbi.gov.

Position: Supervisory IT Specialist, GS-14

Division: IT Infrastructure Division

Unit: Network Management Unit

Location: Huntsville, AL

Working Hours: 8:00 am - 4:30 pm (flexible)

Salary: GS-14 $129,690.00-$168,597.00

Full Performance level: GS-14

Number of Positions Available: 1

Duration: Full Time/Permanent

Additional selections may be made from this announcement to fill positions within the same division when the position includes substantially the same duties, responsibilities, and qualifications.

In order to recruit and retain highly qualified candidates, selectees may be eligible for incentives. All incentives are contingent on the approval of the Human Resources Division.

Key Requirements

• Must be a U.S. citizen
• Must be able to obtain a Top Secret-SCI clearance

Mission Statement:

The mission of the FBI is to protect the American People and uphold the Constitution of the United States.

Major Duties:

NMU is responsible for ensuring the availability of reliable, secure, and protected FBI networks, including UNet, FBINet, SCINet, and BlackNet. To manage system performance and provide effective incident response, NMU monitors network components such as routers, switches, firewalls, encryptors, and load balancers. NMU deploys system upgrades to these devices, ensuring the latest security patches and postures are applied. NMU also provides break-fix support to customers experiencing down devices and login issues.

• Lead, supervise and assist unit personnel who are sourcing, scoping, researching, facilitating, and documenting IT requirements. Ensure stakeholders are being properly engaged, division leadership appropriately informed via written and oral briefings, and unit personnel adequately sharing the workload.
• Lead and mentor unit personnel who are assisting customers with technical tasks, including those relating to IT requirements, business process review, and visualizations.
• Proactively build and maintain relationships with key stakeholders inside and outside the Division.
• Receive, review, and analyze incoming projects, assignments, and requests.
• Assign the work taking into consideration factors such as the difficulty of the project, priority of assignment, workload, and capability of the employee.
• Track the progress and ensure that work is completed in a timely manner.
• Act as an advisor to Division personnel to aid in evaluating applicable policies, procedures, and other types of received guidance and direction.
• Draft proposals and plans to address those items and as required oversee the implementation.

Qualifications and Evaluations

Please make sure your specialized experience/requirement(s) can be identified in your resume. Applicants must meet the qualification requirements by the closing date of this announcement.

Your application will be evaluated and rated under the FBI’s Candidate Rating Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement and will be compared to your responses to the online assessment questionnaire. High self-assessment in the vacancy questions that is not supported by information in your resume, and/or supporting documents may eliminate you from Most Competitive status.

Your application will then be placed in one of three categories: Most Competitive, Competitive, or Least Competitive. Names of candidates in the Most Competitive category will be sent to the hiring official for employment consideration. Veterans’ preference will be applied.

All applicants will be rated on the following Competencies:

• Communication
• Leadership
• Organizing and Planning
• Problem Solving/Judgment
• Project Management
• Technology Awareness

Specialized Experience (SE):

GS-14: Applicant must possess at least one (1) year of specialized experience equivalent to the GS-13 grade level. SE is defined as follows:

• Experience leading projects/programs by developing teams, delegating duties, and providing effective communication.
• Experience assessing customers' needs and resolving issues by providing advice, guidance, and/or instruction to various levels of personnel within an organization regarding administrative and technical matters related to IT programs or services.
• Experience developing technical and administrative standards and procedures regarding IT issues.
• Experience planning and coordinating projects that involved multiple stages in the system development life cycle, including requirements analysis, design, development, test, implementation, monitoring, and continuous maintenance.
• Experience in decision making, developing, and leading teams, delegating duties, providing effective communications, and achieving results.
• Experience in computer projects that require a wide range of knowledge of computer requirements and techniques to develop action plans related to the operation and maintenance of IT systems.

How to Apply

For detailed instructions related to applying, uploading documents, withdrawing an application or updating your application, please review instructions on