Manager Quality & Process Improvement - Quality Assurance Healthcare Logistics

Sets strategies for transforming business processes and operational tools to achieve global excellence.

Essential Functions

• Planning, organizing, directing, and controlling the performance of worldwide strategic business projects for senior and executive management

• Select, train, develop, and motivate a staff of exempt employees and assist in managing the departments operations budget

• Identifying, analyzing, and developing solutions to significant business issues impacting the company

• Program management of key cross-divisional projects to ensure deliverables are achieved as designed

• Ensure the quality of information and presentations to external customers on issues pertaining to quality technology systems

• Evaluating the effectiveness of the company's quality system and any new business or process improvement initiatives and presenting recommendations to senior management

• Lead high-level cross-functional projects to resolve significant business issues and implement worldwide quality business or process improvement systems

• Direct efforts to report and analyze business trends affecting service and the overall quality systems of the company

• Perform other duties as assigned

Skills Considered a Plus

Good Distribution Practice (GDP)
Good Manufacturing Practice (GMP)
GxP

Pharmaceutical Industry Experience

Medical Device Industry Experience

Temperature-Controlled shipping

Quality Assurance Management

Minimum Education

Bachelor's degree in business, engineering, computer science, or a related quantitative discipline.

Minimum Experience

Five (5) years of relevant experience and one (1) year of management experience within the last five years.

Knowledge, Skills, Abilities

Management, human relations, project management, analytical, and communication skills. Proficiency in various computer applications is essential.

Job Conditions

Some travel required.

Preferred Qualifications: In depth knowledge of Good Distribution Practice and or Good Manufacturing Practice. Manager will lead Quality Assurance: supplier management, customer relationship, deviation management, continuous improvement, etc. Strong leadership skills with experience with cross-functional team collaboration. Strong problem solving skills with expertise in deviation management, CAPA, and root cause analysis. Excellent communication for customer engagement and internal leadership reporting.

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: $8,452.14/month - $11,410.38/month

Additional Details: The desired location for this position would be Memphis, TN. Relocation assistance is available.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

• Equal Employment Opportunity is the Law
• EEO is the Law Supplement
• Pay Transparency Policy
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)