Joe Johnson Equipment: Branch Manager

BRANCH MANAGER

We’re excited to announce the expansion of our operations into Indiana! We are currently seeking a dynamic Branch Manager to lead and grow the team. This is a unique opportunity to play a key role in the success of our newest location. If you’re a driven leader with a passion for team building and a commitment to customer excellence, we’d love to hear from you!

Apply today to join us on this exciting journey!

LOCATION: Indianapolis, Indiana

WORK ENVIRONMENT: Shop, Office, Warehouse, Customer premises

TYPE: Full-time, Permanent, Exempt

Summary

The Branch Manager is responsible for providing leadership and direction to a team of parts and service employees in alignment with company objectives, implementing strong business practices that enable the branch to achieve its annual financial goals, overseeing day-to-day parts and service operations, and maintaining strong relationships with customers and business partners throughout their region.

About You

• Strong people management skills
• Strategic thinker with strong general business acumen
• See problems as opportunities and maintain a positive workplace culture
• Strong technical aptitude
• Superior customer service and communication skills
• Strong time-management and organization skills
• Ability to foster teamwork and motivate, coach and support teams to drive desired results
• Champion of a strong safety culture
• Demonstrated ability to work well with individuals inside and outside the organization
• Ability to travel as required for business purposes
  
  

Position Requirements/Qualifications

Education/Certification:

• Education from an accredited technical school in diesel engine/hydraulics/heavy equipment repair preferred but not required
• Experience working in a mechanic/technician role considered an asset
• Valid driver’s license with a clean driver’s abstract
• Must be able to pass a pre-employment background check
  
  

Experience

• 4 years’ experience in a Service, Parts or Branch Manager role in an industrial, heavy equipment, agricultural or related environment
• Previous responsibility for a P&L and demonstrated ability to achieve results
• Proficient using MS Office suite (i.e Excel, Outlook)
• Experience using work order/inventory management software
• Experience creating and implementing action plans that lead the team towards achieving growth
• Experience building and developing teams and strong customer relationships
  
  

Position Responsibilities

• Manage and direct Parts & Service team by providing coaching and mentoring, setting goals, providing feedback, conducting performance reviews, and identifying skill gaps/development or training opportunities within the team
• Partner with HR team to hire, onboard and support new team members
• Partner with Manager to establish annual branch goals that support business growth
• Monitor and report on goals regularly to Management
• Analyze sales, expenses, and inventory to maintain gross profit and margin goals in alignment with Annual Operating Plan (AOP)
• Routinely inspect facility to ensure the workplace is organized, clean and free from hazards
• Ensure routine facility and equipment maintenance requirements are met and documentation is maintained for audit purposes
• Champion the health and safety program and ensure compliance from employees
• Communicate/negotiate effectively with customers and suppliers and resolve concerns or issues in a timely manner
• Follow up with customers to ensure satisfaction and a positive customer experience
• Actively assess and pursue new business in the region in support of parts and service development
• Participate in training and/or industry events as required and act as a champion of the JJE brand across the industry
• Review, verify and approve supplier invoices, quotes, and department expenses
• Maintain a balanced and accurate inventory in alignment with internal inventory procedures
• Collaborate with the main Parts Distribution Centre (DC) to ensure adequate stock levels and address inventory or customer issues
• Complete additional projects and tasks as required
  
  

Employees Must

SAFETY DUTIES & RESPONSIBILITIES

• Work in compliance with the appropriate safety legislation/regulations/safety policies
• Report any known workplace hazard or safety violations
• Cooperate with their workplace’s Safety Committee or health and safety representative
• Use any safety equipment, protective devices or clothing required
• Not remove or make ineffective any protective device required by the Company or by the regulations.
  
  

Other Details

Travel Expectations:

• Some travel within the territory required
• Periodic travel for training or meetings in US may be required
  
  

WHY WORK AT JJE?

• Talented, dedicated and passionate team to work with
• Stable and growing company
• Exceptional best-in-class products and service offerings for our customers
• Market-competitive compensation package with annual increase opportunities
• 401(k) employer matching
• Premium health insurance benefits
• Paid Personal Days
• Charitable Giving Program
• Educational Scholarship Program
• Tuition Reimbursement
• Employee & Family Assistance Program (EAP)
  
  

Our Core People Values

Leadership, Customer Excellence, Integrity, Inspiration, Teamwork, Innovation and Ambition

Who We Are

As the leading distributor of public works equipment, Joe Johnson Equipment (JJE) provides mobile infrastructure-maintenance equipment to municipalities and contractors across Canada and the US. Through our branch network, we sell, rent, lease, service and support vacuum trucks, refuse & recycling collection vehicles, street sweepers, sewer cleaners, and inspection cameras.

JJE is a proud subsidiary of Federal Signal Corporation.

____________________________________________________________________________________

If you are looking for a new opportunity, then we at Joe Johnson Equipment welcome your application. We encourage applications from all qualified persons, however only those who are being considered for the position will be contacted.

If you are contacted for an interview and require any accommodation, please notify HR in advance and we will provide applicable accommodation.

______________________________________________________________________________