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School Support Coordinator

Federal Way Public Schools
Federal Way, WA Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 5/4/2025

    The School Support Coordinator is the primary liaison between Human Resources and administrators at both schools and the administrative building. This position also serves all applicants and employees by answering questions and/or guiding them through processes. This position will support the District’s mission for ensuring equity, inclusion, and diversity by using an equity-based lens that will transform outcomes for all students. The School Support Coordinator should be familiar with labor law and collective bargaining agreements (CBA) including interpretation and application. The School Support Coordinator works with administrators to ensure compliance with procedures such as screening applications, interview processes and candidate selection. The individual in this position will onboard new hires, conduct new hire orientation, determine salary placement and enter pay. This position requires an individual that can work in a fast pace environment and have the ability to meet inflexible deadlines The School Support Coordinator must present an exemplary, professional customer service attitude to represent an appropriate District image.

    ESSENTIAL DUTIES AND RESPONSIBILITIES: This list is meant to be representative, not exhaustive, and incumbents are expected to perform all duties as assigned or directed. Some incumbents may not perform all the duties listed while in other cases related duties may also be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, consistent with applicable law.
    • Support building principals in all Human Resource matters in service of the Strategic Plan.
    • Serve as the first HR point of contact for principals and other hiring managers for questions and concerns.
    • Support principals’ needs related to classified staff changes, such as hour change requests; resolve discrepancies.
    • Serve as the first HR point of contact for employees who have questions about their compensation.
    • Responsible for the accuracy of compensation; input data and update information in the human resource information system (HRIS). Calculate placement on the salary schedule, prepare, enter pay.
    • Responsible for the accuracy of calculating and processing payroll for leaves of absence, retirements, and separations for staff in accordance with District rules and procedures relating to the HRIS.
    • Responsible for initiating sick leave and vacation balances for staff based upon negotiated contracts, supplemental contracts, special agreements, regulations; assure accuracy of compensation.
    • Enter pay for staff receiving stipends based upon negotiated agreements and regulations; Issues and receives contracts for supplemental pay.
    • Responsible for ensuring license and certificate compliance of staff upon hire; maintain and update as changes occur for all staff.
    • Evaluate new certificated and classified employee university/college transcripts guaranteeing correct salary placement; input data into HRIS.
    • Input data and update information for staff in HRIS; maintain and updating personnel records for staff, stipend-only staff, and supplemental contracts.
    • Correspond with employees to give notice of and verify changes in payroll.
    • Communicates and coordinates with departments and/or schools regarding payroll issues.
    • Complete employment verifications relating to financial loans, previous employment for salary placement, Department of Retirement, Support Enforcement, student loans, or tenant agreements for renting for employees.
    • Assist applicants and staff with salary questions and concerns.
    • Maintain staffing documentation to ensure FTE allocations remain within budgeted amount.
    • Interpret and apply CBA language for the purpose of delivering services in conformance with established guidelines.
    • Participate on recruiting teams, conduct initial screening process, and function as an HR lead at designated career fairs and recruiting venues. Initiate follow-up contacts with candidates and hiring managers. Complete reference checks when appropriate.
    • Develop and manage complex databases; develop and run complex and accurate reports. Collect, disaggregate, and analyze data to assist the Human Resources Leadership Team in determining effectiveness of recruiting and retention processes. Make appropriate recommendations to designated HR Administrator(s).

    OTHER RESPONSIBILITIES:
    • Take initiative to find solutions, create more effective processes to continually improve the efficiency of position.
    • Serve on committees and undertake projects related to function.

    REQUIRED QUALIFICATIONS:
    Education and Experience
    AA Degree in Business Management or a related field
    Three years of increasingly responsible experience in Human Resources. (Additional experience in a related field may substitute for the educational requirement on a year-for-year basis)

    ADDITIONAL REQUIREMENTS:
    Consistently works scheduled work hours
    Proficient in Microsoft Office, to include Word, Excel and PowerPoint

    PREFERRED QUALIFICATIONS:
    Bachelor’s Degree in Business Management or related field
    Work experience with a school district Human Resources Department
    Knowledge of Washington State employment laws, wage and hour laws, and other federal and state laws and regulations governing education and personnel management

    CONDITION OF EMPLOYMENT:
    Criminal background clearance
    Washington State Driver’s License

    KNOWLEDGE OF:
    High-quality instructional practices, demonstrated passion for student learning, and deep belief that every student deserves a quality educational experience.
    School board policies and procedures
    District personnel processes and procedures
    State and Federal Regulations and procedures governing ESEA requirements
    State Regulations and procedures governing Sexual Misconduct reporting and recordkeeping

    ABILITY TO:
    Comply with Federal Way Pubic Schools’ Board policies and procedures
    Communicate effectively verbally and in writing
    Attend to detail and follow tasks through to completion
    Organize work, problem-solve, select action plans, and coordinate activities and projects with staff and administrators
    Maintain effective working relationships with individuals and groups in a multicultural and diverse community
    Remain flexible
    Cope with frequent interruptions and shift priorities to meet required deadlines
    Exercise initiative, make independent decisions, multi-task, and follow through on assignments
    Demonstrate proficiency in computer operation, develop spreadsheets and implement a variety of software programs.
    Demonstrate leadership skills, interpersonal skills, effective presentation skills, and public relations skills
    Demonstrate high quality customer service
    Effectively interact with administrators, office support and teaching staff, applicants and other community members
    Maintain a high-level confidentiality
    Practice ethical and professional standards of conduct including the requirements of confidentiality
    Ensure that school leaders have the resources they need to succeed
    Exhibit strong focus on goals and results
    Set clear metrics for success
    Demonstrate critical thinking skills, including the ability to analyze data, identify trends, pinpoint problems and root causes, and develop innovative solutions
    Build coalitions and work collaboratively with diverse stakeholders at all levels, including but not limited to central office personnel, teachers, principals, and school support staff
    Perform the essential functions of the job with or without reasonable accommodations

    REQUIRED KNOWLEDGE, SKILLS AND ABILITIES RELATED TO CULTURAL COMPETENCE AND EQUITY:
    Knowledge/awareness of own cultural identity and how this influences behavior, and desire to learn about the cultural identity of others.
    Ability to establish and nurture an environment that promotes cultural competence and equitable treatment of staff, students, and patrons of the District.
    Ability to understand and hold self and others accountable for promoting the Federal Way Public Schools’ commitment to “Each Scholar: A Voice. A Dream. A Bright Future.”
    Ability to recognize that each person is a unique individual even as we celebrate their group cultural heritage.

    PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    While performing the duties of this job, the employee will constantly stand and walk, bend neck and back, use hands for repetitive grasping and pushing/pulling. The employee is frequently required to squat, kneel, use of hands for fine manipulation, knee stand and push/pull. The employee will occasionally be required to sit, climb stairs/ladder, lift and reach overhead, crawl, and lift/carry. The employee must constantly lift/carry up to 5 pounds and must frequently lift /carry up to 10 pounds. The employee will occasionally lift/carry a maximum of 20 lbs. The employee is occasionally required to push/pull a maximum weight of 100 pounds.

    WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    While performing the duties of this job, the employee regularly works in indoor conditions and regularly works near video display. The noise level in the work environment is usually moderate. The position constantly deals with frequent interruptions, demanding deadlines, and occasionally deals with angry and distraught employees and community members.

    WORK SCHEDULE
    This position typically works Monday through Friday, 260 days per year. Due to the nature of principal and administrator schedules, some questions and requests will fall outside of traditional business hours.

    REPORTING RELATIONSHIP
    This position reports to and is evaluated by a designated Human Resources Director. This position may also receive some direction from other Human Resources administrators.

    REPRESENTATION
    Non-represented

    LEVEL OF COMPENSATION
    Coordinator level on non-represented salary schedule. This position includes the following benefits prorated based on FTE – Medical, dental vision, sick and vacation leave, life insurance, professional development dollars, retirement.

    CLASSIFICATION HISTORY
    Update with physical demands/working conditions 05/2015
    Updated to new format 11/2017
    Update 4/2021
    Update 12/2023

    Disclaimer
    The preceding list is not exhaustive and may be supplemented as necessary. The statements contained herein reflect general details as necessary to describe the principal functions of this job, the scope of responsibility and the level of knowledge and skills typically required, but should not be considered an all-inclusive listing of work requirements, skills or duties so classified. All personnel may be required to perform duties outside their normal responsibilities from time to time as needed.

    All employment open positions are made available on a nondiscriminatory basis without regard to race, color, creed, religion, sexual orientation, national origin, gender, age, disability or veteran status.

    Job descriptions are written as a representative list of the ADA essential duties performed by the entire classification. They cannot include, and are not intended to include, every possible activity and task performed by every specific employee.




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