Program Manager Senior, Operational Readiness

About FedEx Dataworks

Born out of FedEx, a pioneer that ships nearly 20 million packages a day and manages endless threads of information, FedEx Dataworks is an organization rooted in connecting the physical and digital sides of our network to meet today's needs and address tomorrow's challenges.

We are creating opportunities for FedEx, our customers, and the world at large by:

• Exploring and harnessing data to define and solve true problems
• Removing barriers between data sets to create new avenues of insight
• Building and iterating on solutions that generate value
• Acting as a change agent to advance curiosity and performance

At FedEx Dataworks, we are making supply chains work smarter for everyone.

Job Profile Summary

The Program Manager Senior, Operational Readiness will provide technical expertise and support for planning, developing, organizing, and coordinating small and medium programs/projects. This role will also provide appropriate specifications for and coordination of programs that cross department/division lines.

Job Description

Operational Readiness is responsible for coordinating various teams around a standardized strategic plan to develop new solutions into market-ready products.

• Experience partnering with and bringing multiple departments into alignment, including Product, Sales, Client Success, Legal and Product Marketing
• Experience managing the product release lifecycle, from MVP to General Availability
• Well-versed in agile product development lifecycle (PDLC) and/or software development lifecycle (SDLC) methodologies
• Strong written and verbal communication skills: Able to communicate complex data in a simple format to share decisions, process updates and tradeoffs to large audiences (i.e. in-person meetings, asynchronous meetings, email, and/or shared live docs)
• Ability to manage competing demands while maintaining out of the box thinking
• Experience leading complex projects
• A focus on scale with the flexibility to adapt in a constantly evolving environment
• Process-driven with a bias toward action. Bonus points for experience within high-growth tech startup
• Ability to tailor communications of complex concepts to all levels in an understandable manner
• Business acumen and ability to understand the larger company strategy
• Experience in the use of project management/planning software, such as Monday.com

Minimum Education

• Bachelor's Degree/equivalent in business or related quantitative discipline.

Minimum Experience

• Three to four (3 - 4) years experience in project/program management, product development, systems design/development or business/financial planning and analysis.
• Experience in the use of project management/planning software.
• Experience in planning major projects including development of project proposals, business cases, schedules and financial justification.
• Demonstrated analytical, organizational, and planning skills.

Domicile Information

ThispositioncanbedomiciledanywhereintheUnitedStates.Theabilitytoworkremotelywithin the UnitedStatesmaybeavailablebasedonbusinessneed.

Preferred Qualifications:

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: U.S Pay Range: $7,107- $10,660/monthly

Additional Details: Application Criteria: Upload current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire by Wednesday, April 2, 2025 by 5PM CST.

FedEx Dataworks is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Dataworks does not discriminate against qualified individuals with disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. Further, Dataworks is prepared to make reasonable accommodations for the known physical or mental limitations of an otherwise qualified applicant or employee to enable the applicant or employee to be considered for the desired position, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If a reasonable accommodation is needed, please contact DataworksTalentAcquisition@corp.ds.fedex.com.