Overview
Looking for a career in the financial industry? We are hiring immediately! Full-time with benefits!
FedEx Employees Credit Association (est. 1974) is a not-for-profit federal credit union which seeks to be the first-choice provider of financial solutions to FedEx employees, retirees, and their families, enabling our members to secure their financial future and realize their dreams.
FECA has a caring team of employees, deeply invested in the communities it serves. FECA offers competitive compensation and benefits (medical, dental, vision, life, AD&D, short-term disability, EAP, 401k with company match, profit-sharing, discounts on financial products and services, paid vacation and personal days, and paid time for volunteering) as well as extensive professional development opportunities including on-site educational and leadership development programs.
With over half a billion dollars in assets and more than 100,000 members, FECA has branches in Memphis, TN; Los Angeles, CA; Indianapolis, IN; Pittsburgh, PA; Harrison, AR; and Fort Worth, TX. FECA’s corporate offices are in Memphis, TN. For more information, visit fecca.com.
Title: Loan Representative
Department: Loan Services
Reports To: Loan Services Manager
Schedule: Varies
Location: Main Branch, Nonconnah
FLSA Status: Non-Exempt
Internal Pay Grade: 9
Responsibilities
Serve our members.
Properly evaluate income documentation, collateral valuation reports including home appraisals, and other supporting documentation needed to complete a loan request after initial underwriting.
Maintain up to date knowledge on features and benefits of consumer, real estate and business lending products including ancillary products such as GAP, debt protection, and warranty.
Recommend additional/alternative loan products that may benefit members supporting our mission statement during every member contact.
Keep members informed of loan status throughout the loan process as needed.
Maintain a positive work atmosphere by acting and communicating in a manner that shows confidence, confidentiality and professionalism with members, vendors, co-workers, and management.
Must maintain strictly confidential information pertaining to the Credit Association, member, and employee business.
Maintain a member centric culture with lending team.
Maintains regulatory compliance including the Bank Secrecy Act.
Follow the CARE and QA Service Standards and maintain an excellent understanding of FECA products and services.
Participates in ongoing training for professional and personal development.
Maintains a positive, professional attitude and collaborates well with a team.
All other duties and responsibilities as assigned.
Qualifications
Bachelor’s degree, or equivalent work experience required.
At least one year of financial institution experience required, with credit union experience preferred.
At least three years of lending experience required, including both consumer and home equity.
Excellent written and verbal communication and basic math skills.
Must be accurate, organized, attentive to details, and manage time well.
Strong proficiency in Microsoft Office
