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Retail Operations Manager

FedEx Office
Pleasanton, CA Full Time
POSTED ON 3/17/2025
AVAILABLE BEFORE 4/15/2025

About the Role

FedEx Office is looking for a Retail Operations Manager to oversee the day-to-day activities of our stores. As a key leader on our team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining operational excellence.

Key Accountabilities:

  • Develop and implement strategies to drive sales growth and increase customer loyalty
  • Lead a team of store employees to achieve business objectives and improve customer satisfaction
  • Collaborate with cross-functional teams to identify opportunities for process improvements and cost savings
  • Monitor and analyze key performance indicators (KPIs) to inform business decisions and drive results

Requirements:

  • High school diploma or equivalent education
  • 2 years of leadership experience in retail operations, customer service, or a related field
  • Excellent analytical and problem-solving skills
  • Able to lead and motivate a team of employees to achieve business objectives

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