What are the responsibilities and job description for the Retail Operations Manager position at FedEx Office?
Role Summary:
The Retail Operations Manager plays a crucial role in ensuring seamless customer experiences and efficient store operations at FedEx Office. This position involves overseeing daily tasks, managing production processes, and providing expert advice to customers.
A key focus area for this role is maintaining high-quality standards across all areas of the business, including print, signs and graphics, shipping, and production processes. Strong analytical and problem-solving skills are essential for success in this position.
We are looking for a highly organized and detail-oriented individual who can lead teams, prioritize tasks, and drive results in a fast-paced retail environment.
- Main Responsibilities:
- Coordinate daily activities, manage production flow, and optimize efficiency
- Develop and implement strategies to improve customer satisfaction and retention
- Analyze data to identify trends and opportunities for growth
- Provide expert guidance to team members on print, signs and graphics, shipping, and production processes
- Promote FedEx Office products and services through effective communication and consultative selling techniques
