What are the responsibilities and job description for the Digital Product Fellow position at FedEx?
As the Digital Product Fellow, you will drive the strategy, development, and execution of innovative digital products that deliver value to both our customers and the business. You will lead cross-functional teams to define, build, and launch digital experiences that align with company goals and meet user needs. You will leverage your expertise in product strategy, customer insights, and market analysis to shape the direction of our digital product offerings. This role requires strong leadership, strategic thinking, and a passion for delivering world-class products that have a significant impact on the business.
Essential Functions
- Product Strategy and Roadmap : Define the product vision, strategy, and roadmap for digital products, ensuring alignment with the organization’s long-term goals and customer needs. Prioritize product features and initiatives based on business value, customer impact, and technical feasibility.
- Cross-functional Collaboration : Lead and collaborate with design, engineering, marketing, and data teams to deliver high-quality products on time and within budget. Ensure clear communication across all teams and drive consensus on product decisions.
- Customer-Centric Focus : Conduct customer research, analyze market trends, and gather insights to inform product decisions. Advocate for the customer throughout the product development process, ensuring user needs are at the forefront of product strategy and design.
- Product Lifecycle Management : Oversee the entire product lifecycle, from ideation and planning through to execution and post-launch analysis. Continuously evaluate product performance, gather user feedback, and iterate on product features to optimize user experience and business outcomes.
- Data-Driven Decision Making : Use analytics and customer feedback to inform product decisions, identify growth opportunities, and assess the impact of product features. Establish and track key performance indicators (KPIs) to measure the success of products and inform future product iterations.
- Stakeholder Engagement and Communication : Present product updates, strategies, and roadmaps to senior leadership and other stakeholders, ensuring alignment with business objectives. Communicate product decisions effectively to both technical and non-technical audiences.
- Mentorship and Leadership : Mentor junior product managers, helping them grow their skills in product management, strategic thinking, and cross-functional collaboration. Lead by example and create a positive, collaborative team environment.
Minimum Education
Minimum Experience
Knowledge, Skills, and Abilities
Preferred Qualifications : 8 years of experience in program or project management, product operations, or a PMO role. Roadmap Execution & Strategic Alignment; proven ability to manage multiple initiatives, track progress, and drive execution at scale. Experience with dashboard tools, executive reporting, and performance tracking
Pay Transparency : This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.
Pay : U.S. Pay Range : $12,476.52 / month - $22,873.62 / month
Additional Details : This position may be located anywhere within the United States excluding Alaska, Hawaii and US territories. Depending on your location, you may be required to work at a FedEx Campus location several times per week
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com .
Applicants have rights under Federal Employment Laws :
E-Verify Program Participant : Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program :
Salary : $22,874