Manager Information Technology, Implementation

General Summary

The Manager, Implementation Technology leads integrated, product and project teams providing Product Development, Quality, or Operations expertise on customer or company product introduction / launch projects. The incumbent must be able to manage a cross-functional team of IT, OEM engineers, production control, test engineering, software engineering, quality, materials, and operations. S / he has direct applied experience and demonstrated proficiency in all three disciplines. Provides solutions and serves as liaison between business customers and technology development. Special projects as assigned. Holistic and detailed understanding of customer requirements and the ability to provide complete financial analysis of customer implementation. Servers as a central point of contact for a defined internal / external customer base to consult, implement, cost and optimization of company’s software products and systems.

Primary Responsibilities

• Manage at least 2 full time exempt direct reports.   Management responsibilities include, but are not limited to hiring, coaching, skill development, recognitions and rewards, staff productivity and performance management to include disciplinary actions up to and including termination.
• Ensure that projects are following the correct processes.
• Lead the implementation, from start to finish, of the Warehouse Management Systems (WMS) within company distribution facilities.
• Evaluate and plan that the correct resources are assigned to the implementation team.
• Provide leadership within the implementation team for the validation and completion of the entire process.
• Work with the design team to make sure all documentation is up to date, of the quality needed, and follows the SDLC process.
• Financial analysis for customer implementations
• Develops and implements policies and procedures to ensure that systems support the organization's business requirements and meet the needs of end users.
• Ensure that the design of the solution is sound and provides what is required. Ensure support resources have appropriate training and documentation to resolve issues.
• Work to establish, maintain, and update strategy (methodology, processes, standards, tools, services) used in implementing supply chain systems.
• Keep communications flowing between various systems and operations team during the projects.
• Understand the details of the overall implementation and requirements to ensure a complete end-to-end solution.
• Work with implementation and program management teams to transition new customer and development projects into normal day-to-day activities.
• Develop an in-depth understanding of the business processes or technologies in area(s) of assignment.
• Establish and maintain strong working relationships with co-workers, the business community, external customers, consultants, contractors, and vendors.
• Stay up-to-date on current and future warehouse execution technologies, capabilities and trends.
• Evaluate resources on the project and provide feedback to Managing Directors about performance, training and other action required.
• Work to establish, maintain, and update strategy (methodology, processes, standards, tools, services) used in implementing supply chain systems.

You might be a great fit if….

Education / Experience

Physical / Cognitive Requirements

With or without accommodation :

Ability to follow policies and procedures.

FedEx Supply Chain, Inc., as well as its subsidiary companies, is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact FSC.TalentAcquisition@fedex.com .

Pay Range :

92828.00 (Min) - 134481.00 (Mid) - 176135.00 (Max) Yearly