What are the responsibilities and job description for the Revenue Services Team Lead position at Fedex?
Instructs basic training classes and assist in implementing and coordinating limited skills/training/programs across Revenue Services.
Essential Functions
- Performs basic quality audits across limited Revenue Services functions and provide feedback to internal and external team members.
- Reports and summarizes operational data and bring to the attention of management operational anomalies and changes in customer behavior.
- Resolves escalations across Revenue Services functions.
- Perform other duties as assigned.
Minimum Education
High school diploma/GED
Minimum Experience
Five (5) years experience in Revenue, Customer Service, or Office Administrative position.
Knowledge, Skills and Abilities
Must exhibit excellent verbal and written communication, strong human relation skills, and an advanced understanding of revenue services applications and tools.
Job Conditions
Some travel required
Preferred Qualifications:
Pay Transparency: Relocation and sponsorship are not available at this time. This position is located in Plano, TX. or Memphis, TN and is considered Hybrid. This position will close on March 28, 2025 at 5:00pm (17:00) CST. Please upload your resume with month and year, as well as your highest degree of education.
Pay: $21.63 hourly
Additional Details:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.
Applicants have rights under Federal Employment Laws:
- Equal Employment Opportunity is the Law
- EEO is the Law Supplement
- Pay Transparency Policy
- Family and Medical Leave Act (FMLA)
- Employee Polygraph Protection Act
E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
- E-Verify Notice (bilingual)
- Right to Work Notice (English) / (Spanish)
Salary : $22
