What are the responsibilities and job description for the ServiceNow Business Application Analyst position at FedEx?
Under limited supervision, interacts with business partners and / or it staff to gather and document information related to requirements and / or software testing.
Essential Functions
- Gathers information from multiple sources and independently sorts medium to high complexity business issues to recommend appropriate direction.
- Leads project activities through meeting facilitation, managing, project scope and communicating progress.
- Analyzes business processed and associates them to software deliverables.
- Develops and / or executes test scripts against requirements.
- Drafts and reviews documentation in compliance with the Company's global development process.
- Develops and / or maintains a business model that reflects current processes and business rules.
- Provides and / or consolidate input to scoping and impact analysis for future deliverables.
- Mentors less senior positions.
- Perform other duties as assigned.
Minimum Education
Bachelor's Degree in business, computer science, engineering, information systems or related field and / or equivalent.
Minimum Experience
Requires five (5) or more years equivalent work experience in information technology or engineering environment. A related advanced degree may offset the related experience requirements.
Knowledge, Skills, and Abilities
Have a broader geographical scope from regional, to divisional and corporate level. Have regular contact with senior or executive management. Complete tasks independently, without guidance. Support or coordinate peers within department. Deliver training to internal customers. Initiate and lead projects, including cross functional projects.
Preferred Qualifications :
Pay Transparency : This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision, and dental insurance, retirement plans, and tuition reimbursement
Pay : US pay range : $6,168 - $10,898 monthly.
Additional Details : Upload current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire by January 2, 2025 at 5pm EST
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com .
Applicants have rights under Federal Employment Laws :
E-Verify Program Participant : Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program :
Salary : $6,168 - $10,898
