What are the responsibilities and job description for the Specialist-Trans Solutions position at Fedex?
POSITION OVERVIEW:
Implement and maintain the daily operation processes of the Transportation Solutions system and work collaboratively with Sales, Operations and Transportation to secure shipments in lanes with capacity. Provide quotes for larger LTL and Volume shipments; develop leads and build customer direct relationships.
ESSENTIAL FUNCTIONS:
Review Transportation solutions to balance freight lane needs
Confirm load characteristics with customers to ensure correct equipment and proper documentation is used for freight movement, reporting any discrepancies to leadership
Negotiate best possible spot rates with customer on shipments
Collaborate with Sales, Operations and Transportation on proper use of Transportation Solutions
Generate shipment and revenue growth while maintaining and/or improving lane balance
Achieve performance expectations with respect to call volumes handled and quotes tendered
Provide timely information to leadership on competitive activity, service improvement, rate changes, industry needs and process improvement
Research and assist in developing programs targeting profitable customer segments and industries for market penetration
Remain current with marketplace freight trends, communicating back logs and excess capacity lanes with Transportation
Comply with all applicable laws/regulations, as well as company policies/procedures
Perform other duties as required
Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
QUALIFICATIONS
High school diploma or equivalent plus three (3) years of office, customer service and/or sales with one (1) year of experience focused in transportation/logistic, warehouse/distribution or operations experience
Knowledge of Department of Transportation (DOT) rules and regulations and hazardous materials regulations
Knowledge of dispatch or volume solutions, preferred
Knowledge of freight-flow and freight movement cycles, preferred
Good interpersonal, time management and organizational skills with attention to detail and multi-tasked oriented
Strong analytical and problem solving skills with ability to handle high levels of stress
Proficient in the use of Microsoft Office Software, including but not limited to; Word, Excel, and Outlook
Excellent verbal and written communication skills
Ability to work independently and as a team member
Preferred Qualifications: Relocation assistance may be available based upon business needs.
Pay Transparency:
Pay:
Additional Details:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.
Applicants have rights under Federal Employment Laws:
- Equal Employment Opportunity is the Law
- EEO is the Law Supplement
- Pay Transparency Policy
- Family and Medical Leave Act (FMLA)
- Employee Polygraph Protection Act
E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
- E-Verify Notice (bilingual)
- Right to Work Notice (English) / (Spanish)
