Manager Software Development Services

We are looking for a strategic and hands-on leader to join our team as a Manager Software Development Services. In this role, you will provide vision, leadership, and direction for the services required throughout the software development lifecycle. You will design and set up a Development Center of Expertise, supporting modernization and migration of application assets to the cloud, as well as maintaining the on-premise footprint. You’ll oversee critical functions including Release & Change Management, Application Support, DevOps Pipeline Configuration, and Vulnerability Remediation.

Key Responsibilities:

• Release and Change Management (25%)

  • Oversee the holistic integration of processes and applications with enterprise systems.
  • Participate in the Change Control Board (CCB) and facilitate application releases, ensuring communication and issue resolution for implementation.
  • Track changes to the environment configuration, websphere, database, batch, and data fixes.
  • Manage the day-to-day activities of software development and maintenance operations.

• Application Services and Support (25%)

  • Manage both on-premise (iSeries, DB2, WebSphere) and cloud environments.
  • Direct and support team efforts in areas like user and security administration, database design, maintenance, and disaster recovery.
  • Ensure proper coverage for on-call support, patching, and maintenance schedules.

• DevOps Pipeline Configuration & Support (25%)

  • Design, configure, and support on-premise and cloud-based DevOps pipelines.
  • Implement automated testing tools and practices for functional, performance, and security scanning.

• Operations Management (25%)

  • Collaborate with IT SD Management on IT strategy and objectives.
  • Lead the team in IT transformation initiatives, managing audit support, vulnerability remediation, and resource tracking.
  • Promote cybersecurity best practices and ensure compliance with regulatory and security frameworks.

Requirements:

• Bachelors Degree in technical, engineering, or business discipline preferred or comparable experience
• 10 years of Software development experience desirable.
• Minimum 5 years in a management / leadership role.

Location: Portsmouth, NH - Hybrid Role

Schedule: Enjoy the perfect balance of in-office collaboration and remote work with a Hybrid schedule, plus the option to work from home a few days a week!

About FedPoint
FedPoint creates and operates digital benefits marketplaces that make it easy for our millions of federal and military customers to understand, select, and use their benefits. A subsidiary of John Hancock Life & Health Insurance Company, FedPoint was founded in 2002 and is headquartered in Portsmouth, NH. To learn more, visit fedpointusa.com.

Why Join Us?

At FedPoint, our mission is to create and deliver world-class benefits experiences for our customers, clients, and business partners.

We offer a dynamic work environment where innovation and collaboration are encouraged. You'll have the opportunity to make a significant impact while honing your skills and advancing your career.

In addition to working for a company with great people and an excellent reputation, what’s in it for you?

• Generous 401k plan: 100% match of employee's contribution, up to a maximum of 6% salary, vests immediately.
• Bonus Opportunity: Qualifying employees can earn up to 7% of their salary, based on company performance. (Inquire about eligibility with our recruiter)
• Lots of paid time off: 3 weeks’ vacation, 7 sick days, 3 personal days, and 12 paid holidays!
• Competitive benefits include health, dental, vision, disability, life, legal, flexible spending account (FSA) and Health Savings Account (HSA) options.
• 6 weeks fully-paid parental leave
• Tuition reimbursement program to support career goals.
• Corporate giving and matching gifts program.
• Volunteer program: Paid time off to volunteer and company-organized volunteering opportunities.
• A wide variety of personal, professional, and career development programs.
• Comprehensive wellness program offering a variety of resources and activities to help support your well-being in the following areas: career, financial, mental, emotional, physical, social and community.

All offers of employment with FedPoint are conditional upon satisfactory completion of a pre-employment background check.

FedPoint is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call (603) 433-4500. Equal Employment Opportunity (EEO) Poster Family and Medical Leave Act (FMLA) Poster Employee Polygraph Protection Act Poster