Senior Software QA Test Engineer

Are you an experienced Quality Assurance professional with a passion for leadership and a drive for excellence? We’re looking for a Sr. Software Quality Assurance Test Engineer to lead within our team, mentor future stars, and ensure the highest standards of quality across our system release cycles.

About the Role:

As a Sr. Software QA Test Engineer, you will assist in overseeing and guiding a talented team of QA specialists while performing all stages of testing to validate functionality, quality, and performance. You’ll be pivotal in ensuring our software solutions meet business and technical requirements, maintaining seamless operations, and driving continuous improvement.

Key Responsibilities:

• Testing Excellence: Perform end-to-end and regression testing, develop and execute test plans, write complex SQL queries, and track testing progress through JIRA.
• Lead and Mentor: Guide a team of QA engineers to ensure testing objectives and milestones are met. Foster team collaboration and knowledge sharing.
• Innovation & Process Improvement: Maintain and improve QA processes, suggest best practices, and actively participate in agile ceremonies.
• Collaboration & Support: Work closely with BSS and IT teams to ensure business requirements are met, assist with data validation, report writing, and support process enhancements.

What We’re Looking For:

• High School diploma or GED required. Bachelor’s degree or equivalent experience in technology or quality assurance, or 7 years’ experience in quality assurance, technology, or business analysis required
• 5 years in a role involving system testing, including database, web, and windows GUI applications.
• 5 years’ experience developing and executing test cases utilizing business requirements and system requirements for database and web applications.
• 3 years developing and executing complex queries.
• 3 years’ experience with QA/QC standards and best practices. Experience generating and communicating recommendations for continuous process and tool improvements.
• Expert knowledge and experience with relational databases.
• Expert experience with batch processing and with validating batch transactions, logs, and database results.
• Experience identifying and escalating business/project risks and participation in risk mitigation strategies.
• Advanced knowledge of testing methodologies including white box, black box, positive and negative testing.
• Knowledge and experience with the concepts and application of test automation technology and automated test tools.
• Experience testing Mobile websites
• Strong knowledge of MS Office products. Must have strong MS Excel skills.
• Insurance or financial industry experience is a plus.

Location: Portsmouth, NH – Hybrid role

Schedule: Enjoy the perfect balance of in-office collaboration and remote work with a Hybrid schedule, plus the option to work from home a few days a week!

Compensation: The typical starting salary would be between $80k-94k/year, based on qualifications and experience as it relates to our requirements. This position is eligible for an annual discretionary employee bonus plan based on company metric performance as well as a full suite of benefits, listed below.

About FedPoint

FedPoint creates and operates digital benefits marketplaces that make it easy for our millions of federal and military customers to understand, select, and use their benefits. A subsidiary of John Hancock Life & Health Insurance Company, FedPoint was founded in 2002 and is headquartered in Portsmouth, NH. To learn more, visit fedpointusa.com.

Why Join Us?

At FedPoint, our mission is to create and deliver world-class benefits experiences for our customers, clients, and business partners.

We offer a dynamic work environment where innovation and collaboration are encouraged. You'll have the opportunity to make a significant impact while honing your skills and advancing your career.

In addition to working for a company with great people and an excellent reputation, what’s in it for you?

• Generous 401k plan: 100% match of employee's contribution, up to a maximum of 6% salary, vests immediately.
• Bonus Opportunity: Qualifying employees can earn up to 7% of their salary, based on company performance. (Inquire about eligibility with our recruiter)
• Lots of paid time off: 3 weeks’ vacation, 7 sick days, 3 personal days, and 12 paid holidays!
• Competitive benefits include health, dental, vision, disability, life, legal, flexible spending account (FSA) and Health Savings Account (HSA) options.
• 6 weeks fully-paid parental leave
• Tuition reimbursement program to support career goals.
• Corporate giving and matching gifts program.
• Volunteer program: Paid time off to volunteer and company-organized volunteering opportunities.
• A wide variety of personal, professional, and career development programs.
• Comprehensive wellness program offering a variety of resources and activities to help support your well-being in the following areas: career, financial, mental, emotional, physical, social and community.

All offers of employment with FedPoint are conditional upon satisfactory completion of a pre-employment background check.

FedPoint is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call (603) 433-4500. Equal Employment Opportunity (EEO) Poster Family and Medical Leave Act (FMLA) Poster Employee Polygraph Protection Act Poster

Salary : $80,000 - $94,000