Warehouse Order Fulfillment

Feeding America West Michigan is seeking a full-time Order Fulfillment Staff member

Candidate should read, write, and speak English to be considered.

Job Overview
This position plays a vital role in the efficient operations of our warehouse by meticulously fulfilling orders, maintaining optimal storage conditions, and ensuring exceptional customer service. This role will demonstrate a commitment to our organization’s mission and values while undertaking various responsibilities that contribute to the overall success of our operations.

Essential Job Functions:

· Carefully and accurately pick and assemble orders for agency pick-up and branch deliveries from the designated pick list.

· Familiarize yourself with the layout and organization of the warehouse areas to efficiently locate and select items.

· Monitor for proper warehouse temperatures to ensure the quality and integrity of products.

· Adhere to cold chain protocols when handling and transporting temperature sensitive products.

· Keep track of product quantities and inform supervisors when stock levels are low to facilitate timely reordering.

· Inspect selected items for quality, ensuring they meet the organization's standards before including them in orders.

· Order Accuracy: Cross-reference selected items with the pick list to ensure accuracy and completeness of orders, minimizing errors.

· Properly package and label orders, taking care to prevent damage to products and ensuring clear identification.

· Collaborate with agency representatives to load selected orders into their vehicles, providing assistance as needed.

· Operate warehouse equipment, such as forklifts or pallet jacks, to safely transport selected items to the loading area.

· Follow safety protocols and guidelines while working in different environments, ensuring personal safety and the safety of others.

· Keep the order selection and agency areas clean, organized, and free of hazards to maintain an efficient and safe working environment.

· Implement first-in, first-out (FIFO) and/or first-expired, first out (FEFO) principles to ensure that older products are selected first to prevent waste.

· Maintain accurate records of selected items, ensuring that inventory counts are up-to-date and align with the organization's systems.

· Effectively communicate with supervisors and colleagues regarding inventory status, any challenges faced during order selection, and potential improvements.

· Efficiently manage your time to meet order fulfillment deadlines while maintaining accuracy and quality.

· Address any discrepancies or issues with orders promptly and collaboratively, finding solutions to minimize disruptions.

· Comply with health and safety regulations, food handling guidelines, and industry-specific standards related to product selection.

· Contribute to the optimization of order selection processes by providing insights and suggestions for enhancing efficiency and accuracy.

· Adapt to changing work demands, such as fluctuating order volumes and evolving inventory needs.

This list is not all-inclusive and other duties may be assigned.

Professional Requirements:

· Ability to lift more than 40 pounds on a regular basis.

· Ability to operate forklifts and other warehouse equipment.

· Knowledge of warehouse operations.

· Strong focus on customer service.

· Committed to the mission of the organization.

· Maintain and adhere to Feeding America West Michigan's Mission, Vision, Beliefs, and Values.

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 40 per week

Ability to Relocate:

• Grand Rapids, MI 49512: Relocate before starting work (Required)

Work Location: In person

Salary : $17