What are the responsibilities and job description for the Product Support Specialist position at Feetures?
Product Data Specialist
Who We Are
Feetures is an industry leading performance sock brand whose mission is to make products for people in motion to help them perform their best. We have a team-oriented culture, where everyone’s voice is valued, and everyone does what it takes to accomplish our goals. We are looking for other highly motivated people who want to make a meaningful contribution to our success.
Your Job:
The Product Data Specialist is responsible for entering and maintaining accurate, consistent, and up-to-date product information across various platforms and systems. This position requires an individual that is highly organized with exceptional attention to detail. This role will collaborate with cross-functional teams like Product, Planning, Customer Service, IT, Marketing, Finance, and Sales to ensure data integrity and support the smooth flow of product information across the organization.
Responsibilities:
- Structures and organizes product data to meet internal standards and optimize for various platforms.
- Accurately enters and maintain detailed product information across internal and external systems.
- Ensures product data is consistently updated and synchronized across all platforms (i.e. PLM, NetSuite, Demand Caster, Shopify).
- Conducts regular audits to identify and resolve data discrepancies or issues.
- Assists in managing the product lifecycle, ensuring new product data is added to systems in a timely manner and obsolete products are removed or updated as necessary.
- Collaborates with Product and Planning teams to ensure accurate launch and end-of-life product data.
- Collaborates with Product, Planning, Marketing, Sales, Customer Service, Finance, and IT to ensure product information aligns with strategic business initiatives.
- Recommends and implement improvements to product data processes to enhance efficiency and ensure smooth information flow.
- Stays updated on best practices in product data management and assist in implementing new systems or processes as needed.
Qualifications:
- Bachelor’s degree in a field such as Product Management, Data Management, or related field.
- 2-3 years of experience in data management, product lifecycle management, or equivalent work experience.
- Exceptional attention to detail and the ability to maintain accuracy and consistency across large sets of data.
- Strong organizational skills with the ability to handle and manage large volumes of product information efficiently.
- Technical aptitude with the ability to learn and adopt new systems and technologies.
- Strong proficiency in Microsoft Excel (i.e. data analysis, pivot tables, v-lookups).
- Experience with product data entry and maintenance in Product Line Management (PLM) systems or related tools.
- Experience with ERP systems (i.e. NetSuite), planning software (i.e. Demand Caster), and e-commerce platforms (i.e. Shopify) is a plus.
- Excellent communication and collaboration skills to work with cross-functional teams.
- Knowledge of the apparel or footwear industry and product specifications is a plus
Benefits:
- Medical insurance
- Dental insurance
- Vision insurance
- Life & Disability insurance
- 401(K) with company match
Company Paid holidays and PTO:
- Feetures offers 20 PTO days which are available to you on day one of employment and are available to all employees, no matter your role. After working at Feetures for 5 years, your PTO days will increase to 25 days. These days can be used for vacations, appointments and sick days.
- Additionally, we offer 1 floating holiday to be used at your discretion
- We offer 10 company paid holidays a year
Perks:
- Parking provided (Charlotte office and onsite at Hickory office)
- DEIB team
- Employee Engagement team
- Monthly stipend to pursue an active lifestyle
Feetures is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reasons protected by law.
