What are the responsibilities and job description for the Document Quality Specialist position at FEFA LLC?
Job Description
Job Description
FEFA LLC has an immediate need for a full-time, Document Quality Specialist for one of our Federal Government contracts in Silver Spring, MD. The position is 100% on site at White Oak.
Position Summary :
- Analyze incoming documents and reports for completeness and compliance with the customer's guidelines and take appropriate steps to capture the pertinent information into databases and IT systems.
- Perform accurate and timely data entry using multiple screens in customer's system and classify / index / assign the records appropriately.
- Maintain paper and electronic records in accordance with customer's established guidelines.
- Perform document entry services, data analysis, tracking services, and stakeholder / user support
- Handle phone calls and emails from internal and external stakeholders and the public
- Perform data quality assurance (QA) and quality control (QC) with critical attention to detail
- Collect statistics and assist in providing input for periodic reports.
- Eliminate outdated, unnecessary, or duplicate materials, properly destroying them as requested
- Assist in audits and verification of work in process
- Pick up, process, and distribute large volumes of inter-office and incoming mail
Requirements
Education, Related Experience and Qualifications
Benefits
FEFA LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. We offer a competitive compensation package including a competitive salary, medical benefits, PTO, holiday pay and more.
