Feldesman Leifer LLP, a federal grants and regulatory law firm, is seeking an experienced Human Resources & Operations Manager to join our Washington, DC office. The Human Resources & Operations Manager oversees the Firm’s human resources and day-to-day operational functions, ensuring compliance with employment laws, fostering a collaborative workplace, and supporting the firm’s strategic goals.
Key responsibilities include compliance with HR laws, policy implementation, recruitment, onboarding, offboarding, benefits administration, performance evaluations, and staff compensation management.
Duties and Responsibilities :
HR Policy & Procedures
- Develop, implement, and update HR materials, policies, and procedures
- Maintain and manage the HR information system (HRIS) and compile reports as needed
- Monitor federal, state, and local HR regulations to ensure firm compliance
- Review employee timesheets and oversee overtime tracking and reporting
- Evaluate and recommend process improvements to enhance efficiency and compliance
- Conduct exit interviews to gather feedback and identify areas for improvement
- Manage offboarding processes, including closing user accounts, benefit transitions, and COBRA administration
- Manage unemployment claims and resolve employment disputes to limit firm liability
- Oversee staff performance reviews and implement performance improvement plans when necessary
- Maintain up-to-date benefit guides for employees and attorneys
Benefits Administration
Negotiate and administer group benefits, including health, dental, vision, disability, and life insuranceConduct open enrollment on an annual basisCompile employee time, production, and payroll data from time sheets and other recordsRecruitment and Onboarding
Manage the recruitment process for all levels of employees, including attorneys, exempt and non-exempt staffDevelop job descriptions and position specifications for attorneys and support staffMarket open positions through recruiting agencies, professional networks, and other recruitment channelsScreen resumes and applicants, coordinating with department managers and partners for interviewsOversee and coordinate temporary staffing as neededDevelop and manage new hire orientation programs to ensure smooth onboardingSalary Administration and Performance Evaluation
Manage staff compensation policies, salary adjustments, and market benchmarkingExecute professional staff performance evaluation processes (90-day and annual)Support managers with job profiles, skills development, and improvement plansOperations / Technology / Facilities
Work with the Firm’s IT vendor to ensure effective technology systems, including providing training and support for staff on using firm systems effectivelyOversee office infrastructure, including facilities, equipment, and vendor relationshipsCoordinate office maintenance service requests, such as HVAC, small office repairs, security, housekeeping, conference room set-ups, equipment / supply, off-site storage, and other facilities dutiesMonitor Firm voicemail box daily and direct voicemails to appropriate partyTrack equipment inventory through WASP (asset management system)Manage Firm library including subscriptions and online research toolsAssist with planning and execution of employee-related eventsExperience / Qualifications
Bachelor’s degree in Human Resources, Business, or a related field required; SHRM or similar certification preferredMinimum 5 years of HR and operations experience, preferably in a professional services environmentAt least 2-3 years of supervisory experience managing employeesStrong knowledge of employment laws and HR best practicesProficiency in Microsoft Office (Word, Excel, PowerPoint, SharePoint); familiarity with iManage, SurePoint, Employee Navigator, Payroll Network, and iSolved preferredExcellent multitasking, organizational, and problem-solving abilitiesDemonstrated ability to work both independently and collaborativelyStrong oral and written communication skills with proven track record interfacing with partners, clients, and other stakeholdersMust reside in the Washington, DC metro area and work in-office four days per week