What are the responsibilities and job description for the Service Advisor position at Feldman Automotive Group?
Job Type
Full-time
Description
At Feldman Automotive & Mark Wahlberg Automotive, we are seeking a proactive, customer-oriented Service Advisor to join our team. Our rapid growth and fast-paced environment make this an exciting workplace. With dealerships nowacross Michigan and Ohio, opportunities for advancement are limitless. We focus on professional growth andrewarding highly motivated employees because happy employees lead to happier customers. If you are ready toadvance your career, come join our team!
Responsibilities :
- Greet customers and provide them with a warm welcome
- Listen actively to customer concerns and needs
- Schedule appointments and manage service requests
- Advise customers on recommended service and repair options
- Prepare service orders and ensure accurate billing
- Follow up with customers to ensure satisfaction and address any additional concerns
- Maintain a clean and organized service area
If you are passionate about providing exceptional customer service and have the skills and experience we are looking for, we welcome your application. Join our team and help us provide the best service possible to our valued customers.
Requirements
Benefits
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
