What are the responsibilities and job description for the Host position at Felix's Restaurant and Oyster Bar?
Overview
We are seeking a friendly and organized Host/Host to join our dynamic team in a vibrant restaurant environment. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring an exceptional dining experience. Your ability to communicate effectively and manage guest relations will be key to your success in this role.
Duties
- Greet guests warmly upon arrival and escort them to their tables.
- Manage reservations and maintain an organized seating chart.
- Provide menus and inform guests about daily specials.
- Assist with guest inquiries and provide information about the menu items.
- Collaborate with the serving staff to ensure timely service and guest satisfaction.
- Handle customer complaints or concerns with professionalism and empathy.
- Maintain cleanliness and organization of the host stand and dining area.
- Utilize POS systems, such as TOAST POS, for efficient order processing when necessary.
Skills
- Strong guest services skills with a focus on customer satisfaction.
- Excellent communication skills to effectively interact with guests and team members.
- Ability to manage guest relations in a busy restaurant setting.
- Experience in food service or hospitality is preferred but not required.
- Familiarity with POS systems, particularly TOAST
- A positive attitude, teamwork mentality, and willingness to help others.
- Capability to multitask in a fast-paced environment while maintaining attention to detail.
Join us as we create memorable dining experiences for our guests!
Job Type: Part-time
Pay: $15.00 per hour
Expected hours: 20 – 25 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Evening shift
- Morning shift
- Night shift
Work Location: In person
Salary : $15
