What are the responsibilities and job description for the Dental Insurance Coordinator position at felt family dentistry?
Join Our Amazing Team at Felt Family Dentistry!
Position: Insurance Coordinator
In-Person | West Haven, UT
Full-Time or Part-Time (20–38 hours/week)
$18.00 – $25.00/hr (based on experience)
Are you detail-driven and passionate about helping patients navigate their dental insurance with confidence?
We’re looking for an experienced and friendly Insurance Coordinator to join our incredible front office team. This role is key to keeping our practice running smoothly and helping patients feel informed and supported when it comes to their insurance coverage.
Why You’ll Love Working With Us
At Felt Family Dentistry in West Haven, we foster a warm, team-centered culture where every voice matters. We believe in working hard, lifting each other up, and celebrating our wins together.
We offer:
- 401(k) with matching
- Dental insurance for you and your family
- Paid time off (for eligible employees)
- Uniform allowance
- Monthly team performance bonuses
- Appreciation lunches & team-building events
- Ongoing training and growth opportunities
What You’ll Do
- Verify dental insurance coverage and benefits for new and existing patients
- Submit, track, and follow up on insurance claims and pre-authorizations
- Communicate clearly with patients about their insurance coverage and any out-of-pocket costs
- Collaborate with the front office and clinical teams to ensure a seamless patient experience
- Maintain accurate insurance and billing records in our dental software system
- Help keep our schedule running smoothly by managing insurance-related tasks efficiently
- Multitask effectively in a fast-paced, patient-focused environment
- Respond to patient questions regarding insurance claims, benefits, and balances
What We’re Looking For
- Experience in dental insurance coordination and/or front office operations
- Strong understanding of dental insurance processes, terminology, and billing workflows
- Excellent multitasking and time management skills
- Strong communication and interpersonal abilities
- Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, or similar)
- Detail-oriented, organized, and dependable
- A positive, team-first attitude
Office hours
- Monday through Friday
- 8-hour shifts
- No weekends!
Be a Part of Something Special
At Felt Family Dentistry, we don’t just care for teeth—we care for people. Join a team that supports one another, values your contribution, and empowers you to do your best work every day.
Job Types: Full-time, Part-time
Pay: $17.00 - $22.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- 401(k) matching
- Dental insurance
- Paid time off
Ability to Commute:
- West Haven, UT 84401 (Required)
Work Location: In person
Salary : $17 - $22