EMT - Mobile Community Intervention Worker

EMT - Mobile Community Intervention Worker

IHART Program 

Agency Overview

Felton Institute responds to the needs of our community by providing innovative, evidence-informed social services that transform lives. Our organization offers 50 programs that address mental health, the unhoused, early care and education, those impacted by the justice system, transitional age youth, as well as aging adults. Our programs combine the latest scientific research with cultural sensitivity and a deep commitment to supporting and reflecting the communities we serve. Felton offers a dynamic, challenging, and supportive work environment where we encourage the use of professional development, that staff can utilize throughout their career.

IHART Program Description
IHART is a mobile community resource team working out of a location in the City of Vallejo, (yet to be determined) comprised of non-police personnel that will provide timely response – with a targeted response time of 10-12 minutes in the city of Vallejo. IHART will provide welfare checks, screening, and assessments, providing proactive, easily accessible, culturally responsive engagement to link residents to resources based on their specific and urgent mental and behavioral health needs. IHART mobile community resource unit will provide trauma-informed response and linkages for behavioral health and social service-related calls, thus reducing the role of police and improving outcomes for individuals experiencing mental health- and social services-related crises. IHART will have partnerships with community system partners, to establish protocols, procedures, relationships, and practices to include, but not limited to, hospital emergency departments, Fire/EMS departments, SCBDHS’ mobile crisis team to provide 12-hour, 7 days a week alternative response services to low-level 911 calls from Vallejo Residents. IHART response will focus on de-escalation, mitigation, and prevention of repeated emergency situations. Implementation of the IHART Program will build a collaborative network of service providers to allow for a safer response to behavioral health, quality of life and low threshold medical calls. Monthly Data collection capturing call types, numbers, response time and caller information must be provided to support opportunities for evaluation and inform strategies for improvement.
 
Position Summary
Under the direct supervision of the IHART Program Manager, Emergency Medical Technician, (EMT) Mobile Community Intervention Worker will respond to a broad range of non-life-threatening medical calls and situations without police or EMS personnel 12 hours per day, 7 days per week citywide. EMT will provide on-site crisis assessment, perform medical services, and transport patients with the intent to lower the acuity of medical calls traditionally responded to by fire personnel. EMT will support linkages that can address resident’s goals, including engaging in medical assessment, mental health, substance use treatment and when needed utilize the services of the IHART case manager/Behavior Health Specialist or another provider. Emergency Medical Technician will act as a liaison with community partners and EMS agencies in addressing resident’s needs while also conducting outreach and may provide transport to necessary service locations so that engaged Vallejo residents can begin a relationship with a provider immediately. The position requires strong interpersonal skills to make connections and build relationships with community residents in need.

Program Specific Responsibilities
• Provide basic life support needed to treat and stabilize patients in a pre-hospital setting
• Conduct community outreach and engagement both reactively and proactively to residents to assess the medical needs of sick and/or injured
• Ability to work a flexible full-time schedule to accommodate program/client needs. Both evening and weekend hours are required to accommodate a 12hr/7 day a week schedule. This is a community based, highly mobile position
• Maintain documentation of program activities, response calls and assists in tracking data related to program activities
• Maintain inventory of health education/outreach materials necessary to conduct medical outreach efforts and to supply internal providers and other staff as needed
• Provide hands-on support for clients in reaching and accessing services according to their health intervention plan, e.g., (medical appointments, assist in some activities of daily living, and assist clients in connecting with a primary care physician)
• Assist residents in implementing their wellness and recovery plans and goals, as appropriate
• Conduct medical evaluation interviews with participants, and provide referrals for services to community agencies as appropriate
• Establish positive, supportive relationships with residents, stakeholders, and providers in community
• Ability to work a flexible full-time schedule to accommodate program/client needs. Both evening and weekend hours are required to accommodate a 12hr/7 day a week schedule. This is a community based, highly mobile position.
• Maintain documentation of programmatic activities, response calls and assists in tracking data related to program activities.
• Maintain inventory of health education/outreach materials necessary to conduct outreach efforts and to supply internal providers and other staff as needed.
• Provide hands-on support for clients in reaching and accessing services according to their intervention plan (medical and social service appointments, assist in some activities of daily living, such as grocery shopping) and/or assist clients in connecting with and accessing available transportation resources.
• Complete assessments, service plan development, and service linkage (housing navigation, treatment and sobering centers, medical, and other basic needs and support)

• Assist residents in implementing their wellness and recovery plans and goals to establish continuity of care via Short-Term, Standard and Extended Follow Ups
• Conduct intake interviews with participants and provide referrals for services to community agencies as appropriate.
• Establish positive, supportive relationships with residents, stakeholders, and providers in the community.

Minimum Qualifications
• Successfully complete an approved EMT training
• Must hold current EMT and CPR certifications
• Pass the National Registry (NREMT) cognitive and psychomotor
• Successfully applied for certification at a local EMS agency
• Verifiable clean driving record (Home visit and health screening appointments may be required)
• Must possess a Valid California Driver’s License, and ability to travel as required to perform duties
• Interest in engaging and connecting with a diverse, high-need community of adults and young adults
• Desire and ability to work from a strength-based, client-centered model
• Ability and willingness to provide non-judgmental encouragement to clients is essential
• Ability to work cooperatively on a multi-disciplinary team, and to work with clients with various ethnic backgrounds
• Basic knowledge and experience working with computers, including word processing and data entry programs
• Written communication skills in English adequate to draft basic progress reports and meet the documentation requirements of the program
• Ability to effectively organize and present information in group settings
• Ability to work effectively both independently and collaboratively
• Evidence of organizational commitment to populations impacted by gender bias, poverty, racism and/or mental illness
• Experience with individuals or groups impacted by poverty, racism, gender bias and behavioral health
• Evidence of organizational commitment to populations impacted by violence, poverty, racism and/or mental illness.
• Experience with individuals or groups impacted by violence, poverty, racism and or mental/illness.
• Experience conducting community outreach and engagement activities.

Additional Information:

Reports to: Program Director

Job Type: Part Time

Work Schedule: Onsite

FLSA Status: Non-Exempt

Salary Range: $35.90 per/hr

Benefits (subject to election and eligibility): Fully-Paid Medical and Dental Plans; Health Reimbursement Card, Paid Time Off (personal, vacation, and sick time), 403B with company match.

Applying Instruction:

Candidates should apply for the position at our career page “careers.felton.org” OR directly email resumes to “jobs@felton.org”.

IMP NOTE: Job responsibilities are subject to change according to program requirements

Salary : $36