What are the responsibilities and job description for the Baggage Service Agent position at Fenix Logistix Inc?
Proficient in all Baggage Service related functionality: * In depth knowledge of WorldTracer (W/T) to include creating, amending, and closing AHL, DPR, OHD files
- Performs daily proactive/reactive communication with passengers * Clear expedited and left behind baggage through US Customs and sets up local and FedEx deliveries
- Maintain inventory of OHD baggage
- Register lost and found items in W/T, maintain documentation and follow-up with passengers
- Sweep the bagroom and the departure pier daily to action the left behind or late receive interline baggage
- Send W/T forwarding messages for all bags that are being expedited from the port
- Respond timely to emails, telexes, and phone calls Required Skills * Basic Math * Long periods of standing
- Lifting, pushing, pulling, and carrying up to 70 lbs
- Constant interaction with passengers and management
- Constant telephone and computer usage Required Experience
- Must have schedule flexibility for the weekend, holiday, night shifts
- Be able to maintain customer service professionalism while under pressure and stressful environment
- Stand for several hours at a time.
Job Type: Part-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Vision insurance
Schedule:
- Evening shift
- Extended hours
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed
Work Location: In person
Salary : $20
