What are the responsibilities and job description for the Credit Analyst position at Fenner, Inc.?
Basic Scope/Purpose: (The job’s primary purpose or contribution to the department or organization.)
Support the Credit Department by analyzing and monitoring all aspects of assigned customer accounts according to Fenner policies, internal controls and goals. Various projects and reports as required that contribute to the development and success of the Credit function.
Principal Accountabilities: (The job’s essential or most important functions and responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
- Contributes to the effectiveness of the Credit Department by:
- Following global credit guidelines, concepts, practices, policies, and procedures.
- Promptly reviewing and releasing orders on credit hold status using guidelines, routinely exercising independent judgment.
- Contacting assigned domestic & international past due customers (USD, GBP & EUR currency) to secure payment and resolve unauthorized deductions via Internal Feedback log, involving Sales and Shipping as necessary.
- Expediting the accurate establishment of new/reactivated accounts after conducting investigations using credit-reporting services and analyzing credit risk by using credit reports, financial reports/ratios, credit application, references, sales tax/VAT ID, etc. and approving or disapproving extension of credit for assigned credit limit level.
- Minimizing risk on an ongoing basis by reviewing credit reporting agency updates to assess customer’s credit worthiness and obtaining refreshed credit information for existing accounts in accordance with review schedules. Recommending payment terms be revoked.
- Preparing bank deposit weekly and as required.
- Generating reports, invoice copies, account statements and proof of delivery documentation for customers as scheduled and upon request.
- Appropriately and professionally communicating with customers and relevant associates (i.e. Credit Dept, Inside/Outside Sales, Shipping, Planning, etc).
- Recommending accounts be placed with third party collection agencies when internal collection efforts are exhausted.
- Prioritizing work activities to meet requested deadlines according to department goals and objectives.
- Being flexible and able to multi-task various projects simultaneously.
- Month end close and reporting responsibilities.
- Creating and Maintaining Credit forms and work instructions.
- Training new Inside Sales associates on Customer Set up forms and procedures via individual training sessions initially and as needed basis.
- Posting assigned cash receipts (USD, GBP and/or EUR) within 24 hours of notification.
- Serving as primary Credit contact for Inside Sales.
- Liaison between UK Inside sales staff and other departments.
- Providing select back up support for Credit Manager.
- Sharing Admin duties with AP Department including Operator phone loop, mailroom, Office Basics and kitchen/reception/conference rooms.
- Initial troubleshooting of E1 credit functions.
- Assisting with other complex projects as assigned.
- Effectively recommends strategy for delinquent accounts, including litigation and write offs, works with attorneys and collections vendor in pursuing delinquent accounts, negotiates write-downs and payment plans.
- Identifies and reports trends to executive management and other personnel as appropriate to minimize losses.
- Maintains clear and reliable credit documentation, trains sales staff and managers on best practices to assure prompt payment.
- Maintain and Promote Fenner Precision Polymers Values and Behaviors at all times.
Credit Analyst II
- Functional Credit/AR lead for Credit projects as assigned.
- Monthly/Quarterly and VAT Taxes.
- Generate monthly credit reports.
- SAP/Tax Pack reports
- Monthly FX update and reporting.
- Manages allowance for Doubtful accounts and bad debt.
Environmental, Health & Safety Accountabilities: (The level of safety accountability needed to successfully accomplish the essential duties of this job.
- Learn and follow EHS policies, rules and work instructions
- Attend required EHS training
- Wear the required PPE at all times
- Take personal responsibility for keeping yourself and your co-workers and visitors free from injury by participating in and/or conducting risk assessments, work place inspections, corrective actions and safety observations
- Report incidents, near miss, unsafe conditions, unsafe acts and other hazards in the work place. STOP WORK when imminent danger is present
- Maintain work area in a neat and orderly fashion and keep equipment in proper working condition.
Career Progression Opportunities: (example: junior or senior levels)
- Credit Analyst
- Credit Analyst II
Education and/or Relative Experience: (The level of education and/or experience needed to successfully accomplish the essential duties of this job.)(Also show level of education needed for Career Progression)
- High School Diploma or general education degree (GED) required.
- Accounting/Finance post high school education or Associates (A.A.) or Bachelors (B.S.) degree in Finance, Accounting, Business or related field preferred.
- Two to five years accounts receivable/collections experience required, manufacturing and/or business to business environment preferred.
- EnterpriseOne experience preferred; computer proficiency including Word and Excel (intermediate skills required) with the ability to develop advanced spreadsheet skills.
- Excellent communications skills and ability to work in fast paced environment required.
Credit Analyst II
- 3-6 years of progressive experience as a credit analyst
Certificates, Licenses, Registrations (The licenses, certificates or registrations that are required to perform the essential duties of this job.)
- None Required
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)