What are the responsibilities and job description for the Insurance Coordinator position at Fenner Plastic Surgery?
About Us:
We are a busy and growing Plastic Surgery and Medical Spa practice committed to delivering personalized care and exceptional results. Our team is passionate about supporting our patients through every step of their aesthetic and surgical journey in a warm, professional environment.
Position Summary:
We are currently seeking a reliable and detail-oriented Insurance Coordinator to join our administrative team. This position will work closely with our Billing Manager to support the financial and insurance aspects of patient care. The ideal candidate is organized, communicates clearly with both patients and team members, and ideally has or aesthetics.
Key Responsibilities:
- Manage insurance pre-certifications and prior authorizations for surgical and in-office procedures
- Verify insurance benefits and coverage and communicate out-of-pocket costs with patients
- Review procedure codes and documentation to ensure accurate submissions
- Serve as a resource to patients with questions regarding insurance and financial responsibility
- Support the Billing Manager with claims submission, follow-up, and collections as needed
- Maintain up-to-date patient records in our practice management system (Nextech preferred)
- Help ensure compliance with billing protocols and HIPAA guidelines
Preferred Qualifications:
- Experience in medical billing or insurance coordination (plastic surgery strongly preferred)
- Familiarity with Nextech software is a plus
- Understanding of medical coding (ICD-10, CPT) and insurance verification processes
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Ability to multitask and work efficiently in a fast-paced, patient-focused environment
Why Join Us:
- Be part of a respected and growing plastic surgery and aesthetics practice with a reputation for excellence
- Work in a collaborative and professional environment that values both patient care and team development
- Gain hands-on experience in a dynamic role with opportunities to expand your skill set in billing, coding, and insurance coordination
- Enjoy employee perks including discounts on cosmetic treatments and skincare products
- Make a meaningful impact by helping patients navigate their care with clarity and confidence
Skills
- Strong background in sales administration, particularly in insurance sales or retail sales environments.
- Excellent communication skills, both verbal and written, with the ability to convey complex information clearly.
- Proficiency in negotiating skills to effectively close deals and meet client needs.
- Multilingual or bilingual capabilities are highly desirable to cater to a diverse clientele.
- Familiarity with HIPAA regulations is essential for maintaining client confidentiality.
- Ability to work independently as well as part of a team, demonstrating flexibility and adaptability in a fast-paced environment.
- Strong organizational skills with attention to detail to manage multiple tasks efficiently.
This position offers an exciting opportunity for individuals looking to advance their careers in the insurance industry while contributing positively to our clients' experiences.
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
Salary : $50,000 - $65,000
