Demo

CSR - Customer Service Rep/Advisor

Ferber's Body Shop Services
Ashland, VA Full Time
POSTED ON 2/13/2025
AVAILABLE BEFORE 4/13/2025

Looking for a perfect work/life balance?

What if you worked somewhere focused on blowing people away with amazing customer service?

Imagine working in an environment where your workday is never the same old thing day in and day out. Where the customers and the owners truly appreciate you. Where can you work and use your skills for something that matters? A business that is very established and continues to grow. We believe that we do more than fix cars here. We form relationships that last generations and are changing the way people think of automotive collision repair and our entire industry, one car at a time. We are looking for a successful, driven teammate. Someone that will help drive our culture and grow with us!

Ferber’s Body Shop Services has a rare opening for a Customer Service Representative.

Compensation and benefits: Compensation is 38-45K per year through incentives. Benefits include:

  • Paid time off
  • Paid holidays
  • Weekends off
  • Company issued uniforms
  • Company sponsored health insurance plan
  • Company-sponsored retirement account with match
  • Company birthday lunches

We have been in the industry for 20 years, and we love it! We love serving people and setting the standards in the automotive collision industry. We want you to become part of our family, so we can serve more people and continue to set the standards high! We are seeking a person who loves people, loves serving people, and loves GROWING! You must:

Be detail-oriented.

Provide exceptional customer service.

Have a great attitude (NO GRUMPY PEOPLE ALLOWED!)

Provide exceptional after-the-sale service.

Love to make people feel excited about their vehicles and the decisions they make.

Do this with honesty, family, integrity, cooperation, humility, and compassion.

If we’re describing you, apply today! This incredible opportunity requires five days per week of laughter, sales, and teamwork. You must have a knowledge of technology, unbelievable phone skills, reliability, and a strong team mentality. Also, you need to have a valid driver’s license. EXPERIENCE IS PREFERRED.

Job Type: Full-time

Pay: $38,000.00 - $45,000.00 per year

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • On-the-job training
  • Paid time off
  • Vision insurance

Ability to Relocate:

  • Ashland, VA 23005: Relocate before starting work (Required)

Work Location: In person

Salary : $38,000 - $45,000

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