District Installation Manager

Job Posting: Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable. Ferguson is currently seeking the right individual to fill an immediate need for a District Installation Manager. This position will be responsible for leading all installation work and projects for the region to ensure that projects are completed on time, within budget in line with the margin expectations for the job with a focus on customer satisfaction. The DIM will lead a team of Install Managers, Installation Service Technicians and Installation Coordinators to complete appliance delivery and installation. Position Details Reports to District Logistics Manager Will have 5-7 Install Managers and Install Coordination Team Manager/Supervisors as direct reports Position must be based out of either Chandler, AZ or Aurora, CO, at one of our two Market Distribution Centers Must be willing to travel up to 10% of the time throughout the Southwest District. More travel initially when starting the position. Responsibilities Manages and mentor Installation Managers, Techs, Coordinators and Project Managers Ensures that Installation Technician team is fully productive to drive completion of all daily work and installation projects to meet or exceed company SOP Runs and supervises improvement processes and tools for delivery and quality improvement, increased operating efficiency, increased customer satisfaction and cost reduction. Coordinates with sales and technical teams as need for project delivery Assists with monthly forecasts as required Drives Installation and project profitability by reviewing POC jobs to ensure revenue and costs are aligned Drives rollout and use of install technology to reach important metric goals Assists with periodic inventory processes Qualifications Bachelor’s degree in business-related field or equivalent experience 5 years of years direct management / leadership experience in a big box operating environment, manufacturing, production or distribution environment Hands-on project management for large projects Ability to coordinate and connect with various vendors and external contacts Excellent proactive communication skills with all levels of management and staff is imperative Experience with activity based performance metrics, process improvement, and Lean thinking with a track record of delivering outstanding operations and performance Ability to collaborate with business leaders and peers across the organization to anticipate, identify, recommend, and implement creative operational and customer service solutions Fair and consistent approach to associate communication and interaction Strong customer service and collaborative style Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more! - Pay Range: - $9,275.00 - $16,538.00 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information Ferguson is a top-rated national wholesale supplier of commercial and residential plumbing supplies. However, our expertise goes far beyond the plumbing industry. We're a diverse distributor with business in multiple industries including waterworks, fire and fabrication, HVAC/R and more. Our customer-first approach has contributed to our growth from a local distributor to a national company with nearly $28.5-billion in annual sales. With more than 36,000 associates at over 1,700 locations, we take pride in providing world-class products and services to our customers.