What are the responsibilities and job description for the Body Shop Parts Advisor position at Ferman Automotive Group?
Job Summary:
The Collision Parts Advisor plays a vital role in the efficient operation of the parts department within a collision center. This position involves receiving, organizing, and delivering parts accurately and promptly, ensuring the smooth flow of operations to support repair technicians and maintain customer satisfaction.
Responsibilities:
- Parts Receiving and Inspection:
- Receive parts deliveries and check for accuracy, including verifying part numbers, quantities, and condition of items against invoices and purchase orders.
- Immediately report discrepancies or damaged parts to the Parts Manager or vendor for resolution.
- Data Entry and Billing:
- Input received parts into DealerTrack or other inventory management systems.
- Accurately bill out parts for repair orders in DealerTrack, ensuring proper documentation and accounting.
- Parts Organization and Delivery:
- Mirror-image parts with the damaged components to confirm correctness before delivery.
- Deliver parts to the appropriate technician in a timely and organized manner.
- Inventory Management:
- Conduct regular inventory checks to ensure stock levels are maintained.
- Assist in ordering parts as needed, ensuring the shop has the necessary items to meet operational demands.
- Returns and Credits:
- Process parts returns and obtain proper credit from vendors.
- Ensure that defective or incorrect parts are returned promptly to avoid unnecessary costs.
- Communication and Coordination:
- Communicate effectively with technicians, estimators, and the Parts Manager to address any parts-related issues or delays.
- Assist with parts-related inquiries from the team and provide updates on back-ordered items.
- Workspace Maintenance:
- Keep the parts department clean, organized, and safe by adhering to company protocols and best practices.
- General Support:
- Provide assistance with special projects or tasks as directed by the Parts Manager or other supervisors.
- Participate in training and development opportunities to improve skills and knowledge of parts operations.
Qualifications:
- High school diploma or equivalent.
- Previous experience in a parts or automotive-related role preferred.
- Proficiency with DealerTrack or similar inventory management systems is a plus.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to lift and carry parts and equipment weighing up to 50 pounds.
- Basic computer skills, including proficiency in Microsoft Office applications.
Working Conditions:
- This position operates in a shop and warehouse environment.
- Exposure to noise, dust, and heavy machinery is common.
- Requires physical activity, including lifting, standing, and walking throughout the day.
About Ferman
Established in 1895, Ferman soon became Tampa's first retail automobile dealer. Today, we're one of the largest employers in the Tampa Bay area with locations throughout Hillsborough, Pasco and Pinellas counties representing 12 brands of automobiles - BMW, Buick, Chevrolet, Chrysler, Dodge, Ford, GMC, Jeep, Mazda, MINI, RAM and Volvo.
Still a family owned & operated business we embrace a simple philosophy. Provide a Guest-centered automotive experience with a relentless focus on Service, Selection and Value assuring 100% Guest Satisfaction. It's simple. But it's what makes us different.
When you become part of Team Ferman, you'll join a company with a friendly, family-like atmosphere, significant opportunity for advancement regarding income, responsibility and leadership, and a company with a history of strong ties to our local community and charitable partnerships.
Ferman Core Values
- Maintain Ferman Standard of Ethics at all times.
- Embrace a Winning Team Spirit…Be Positive…Lead by Example.
- Follow the Golden Rule - "Do Unto Others As You Would Have Them Do Unto You”.
Our Benefits & Perks
Ferman is a leader in the automotive industry with benefits and perks like:
- Competitive salary commensurate with experience.
- Excellent growth and opportunities for advancement.
- Modern, state-of-the-art Service facilities.
- Paid training and education to achieve, and maintain, any job certifications required.
- 401K with company participation.
- Competitive Health, Dental, Vision and Life insurance programs for employees and their families.
- Short-term & long-term disability insurance available.
- HSA (health savings account).
- PTO (paid time off).
- Employee pricing for new & used vehicles, service and parts.
