What are the responsibilities and job description for the Body Shop Parts Advisor position at Ferman Motor Car Company, Inc.?
Job Summary :
The Collision Parts Advisor plays a vital role in the efficient operation of the parts department within a collision center. This position involves receiving, organizing, and delivering parts accurately and promptly, ensuring the smooth flow of operations to support repair technicians and maintain customer satisfaction.
Responsibilities :
- Parts Receiving and Inspection :
- Receive parts deliveries and check for accuracy, including verifying part numbers, quantities, and condition of items against invoices and purchase orders.
- Immediately report discrepancies or damaged parts to the Parts Manager or vendor for resolution.
- Data Entry and Billing :
- Input received parts into DealerTrack or other inventory management systems.
- Accurately bill out parts for repair orders in DealerTrack, ensuring proper documentation and accounting.
- Parts Organization and Delivery :
- Mirror-image parts with the damaged components to confirm correctness before delivery.
- Deliver parts to the appropriate technician in a timely and organized manner.
- Inventory Management :
- Conduct regular inventory checks to ensure stock levels are maintained.
- Assist in ordering parts as needed, ensuring the shop has the necessary items to meet operational demands.
- Returns and Credits :
- Process parts returns and obtain proper credit from vendors.
- Ensure that defective or incorrect parts are returned promptly to avoid unnecessary costs.
- Communication and Coordination :
- Communicate effectively with technicians, estimators, and the Parts Manager to address any parts-related issues or delays.
- Assist with parts-related inquiries from the team and provide updates on back-ordered items.
- Workspace Maintenance :
- Keep the parts department clean, organized, and safe by adhering to company protocols and best practices.
- General Support :
- Provide assistance with special projects or tasks as directed by the Parts Manager or other supervisors.
- Participate in training and development opportunities to improve skills and knowledge of parts operations.
Qualifications :
Working Conditions :
About Ferman
Established in 1895, Ferman soon became Tampa's first retail automobile dealer. Today, we're one of the largest employers in the Tampa Bay area with locations throughout Hillsborough, Pasco and Pinellas counties representing 12 brands of automobiles - BMW, Buick, Chevrolet, Chrysler, Dodge, Ford, GMC, Jeep, Mazda, MINI, RAM and Volvo.
Still a family owned & operated business we embrace a simple philosophy. Provide a Guest-centered automotive experience with a relentless focus on Service, Selection and Value assuring 100% Guest Satisfaction. It's simple. But it's what makes us different.
When you become part of Team Ferman, you'll join a company with a friendly, family-like atmosphere, significant opportunity for advancement regarding income, responsibility and leadership, and a company with a history of strong ties to our local community and charitable partnerships.
Ferman Core Values
Our Benefits & Perks
Ferman is a leader in the automotive industry with benefits and perks like :
