Front Office Agent (PT)

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Job Title : Front Office Agent (PT)

Department : Guest Services Front Office

Reports to : Senior Manager of Guest Operations

Job Summary :

The Front Office Agent will generally be the first Fernbank Museum employee that guest encounter. It is therefore imperative that all employees in the Front Office be polite, courteous, and professional at all times. Agents must always display a genuine concern for the needs of all visitors and must be willing to exhaust all efforts to ensure that each museum guest has a joyful and memorable visit. Agents must also possess the necessary skills for completing transactions accurately including counting monies received, as each agent is responsible for balancing sales and revenue for their drawer at the end of each day.

Functions :

• Selling general admission tickets, annual museum memberships and any other special events or programs that the museum offers, in person and over the phone
• Providing excellent service to each guest
• Answering questions and directing visitors as needed
• Maintaining a working knowledge of all museum programming
• Maintain the appearance of the Front Lobby
• Additional duties as instructed by the Front Office Supervisor and Senior Manager

Experience Requirements :

Skills and Attributes :

Full-Time / Part-Time

Part-Time

Post Internal Days

Number of Openings

Exempt / Non-Exempt

Non-Exempt

Open Date

2 / 17 / 2025

This position is currently accepting applications.