What are the responsibilities and job description for the Analyst, Transportation position at Ferrara?
Job Location : Chicago
This role is based out of our corporate HQ located in downtown Chicago and will be a hybrid in-person / remote role.
Want to make an impact?
The Analyst, Transportation manages key customer accounts, ensuring key On Time Performance metrics are met, supports the validation and dispute process for customer penalties, continually analyzes for areas of improvement, and develops and executes action plans and improvement projects. Partnering with internal and external stakeholders, the Analyst, Transportation will help support best in class On Time Performance and help optimize the information flow between Sales, Distribution Facilities, Customer Service teams, our 3PL’s, and our Customer’s.
Ways you will make a difference
- Monitor assigned customers delivery performance, spend, and service KPI’s.
- Oversee assigned customers orders to proactively manage risk and optimize truckloads.
- Collaborate with 3PL and customers to investigate and root cause service failures.
- Assist in the dispute process for customer compliance penalties.
- Effectively partner with all key internal / external clients to ensure all functions are performing at established levels of performance.
- Identify improvement areas within various workstreams with external / internal stakeholders, form a solution strategy, a
- Ensure a modern supply chain strategy is developed that supports the company's overall strategic business plan and performance objectives, as well as customer expectations.
- Understand and oversee the execution of best in class logistics / transportation services.
- Prepare analysis and action plans supporting Transportation initiatives.
- Build / develop dashboards to drive insights into logistics performance.
- Perform special projects and ad hoc requests as required.
Skills that will make you successful
Experiences that will support your success
What We Offer
At Ferrara, we're proud to support our employees with comprehensive benefits that enhance health, financial wellness, and include paid time off (PTO). Eligible employees may also receive an annual bonus based on company performance. Learn more about our benefits @ https : / / flimp.live / Ferrara-Benefits-Resource-Center.
Compensation
The salary range for this position is $68,625 to $96,075 annually.
LI-AG1
Salary : $68,625 - $96,075
