What are the responsibilities and job description for the Human Resources Specialist position at Ferrer Primary Care & Pulmonary Institute?
Human Resources Specialist
Job Category: Office & Management (Healthcare).
FT: Full Time, 8 to 5 with one hour lunch.
Schedule: Mon-Fri, Availability during weekends.
Salary: $50K to $55K
Location: Hallandale Beach. FL 33009
Scope: Employee lifecycle. Entry level
Job Summary:
We are seeking a Human Resources Specialist to join our dynamic team. The ideal candidate will be passionate about human resources, and possess exceptional organizational skills.
The Human Resources Specialist is responsible for providing support in human resources duties to the key management of Ferrer Pulmonary Institute and Dr. Ferrer BioPharma. Also, it is a professional task with strategic planning in talent acquisition, onboarding, offboarding, coordinating and conducting interviews, compensation and benefits process, reports, analysis, and building employee relations to foster a productive work atmosphere, focusing on wellbeing.
The Human Resources Specialist consults executives on decisions impacting all management levels, fostering sustainable transformation within their business negotiations, and putting efficient workflows in place to maximize a company’s productivity and performance. To help us continue growing, we’re seeking an experienced Human Resources Specialist to join a highly skilled team.
The ideal candidate will have entry-level experience in a healthcare setting. The role requires outstanding organizational, communication, and leadership skills and an ability to develop innovative solutions that push boundaries.
The Human Resources Specialist will work closely with executives to strategize and implement long-term plans that usher in new levels of productivity and success for the company. Will play a crucial role in meetings, strategic, and workforce planning.
The Human Resources Specialist is an integral member of the management team. Human Resources should have strong problem-solving, decision-making, and time-management skills. Also, be able to enforce health and safety guidelines faithfully, foster inclusion, diversity, and improve consistently with the policies, procedures, and standards of work at Ferrer Pulmonary Institute and Dr. Ferrer Biopharma. The Human Resources Specialist is a full-time employee office role, requiring a daily commute to the offices of Ferrer Pulmonary Institute, and its divisions located in Miami and Hallandale Beach, FL.
Key Responsibilities
Employee Relations:
- Serve as a primary point of contact for employee concerns and conflicts.
- Foster employee satisfaction and retention.
- Facilitate resolution of workplace issues and mediate disputes between employees and management.
- Promote a positive work environment through effective communication and engagement initiatives.
Talent Management:
- Develop and implement strategies to attract, retain, and develop top talent within the organization.
- Work closely with department heads to identify talent gaps and create succession plans.
- Foster a culture of continuous learning and development through training programs and career development opportunities.
- Keep track of birthdays and activities.
Performance Management:
- Oversee performance appraisal processes and provide guidance on performance improvement plans, PIP.
- Develop and implement strategies to enhance employee performance and productivity.
- Provide coaching and support for managers on performance-related issues.
Policies and Procedures:
- Develop, review, and update HR policies and procedures to ensure they are current and compliant with relevant laws and regulations.
- Communication policy changes employees and ensures understanding and adherence.
- Conduct internal audits to ensure compliance with HR policies and procedures.
Onboarding and Offboarding
- Develop, review, and update HR policies and procedures to ensure they are current and compliant with relevant laws and regulations.
- Oversee the onboarding process for new hires, ensuring a smooth transition and integration into the company.
- Develop and implement effective onboarding programs to enhance new employee experience.
- Manage the offboarding process, including exit interviews, to gather feedback and ensure compliance with organizational procedures.
Compensation Management
- Oversee compensation programs including salary reviews, bonuses, and incentive plans.
- Conduct market research to ensure competitive compensation and benefits packages.
- Provide recommendations for compensation adjustments based on performance and market trends.
Administration Benefits
- Manage employee benefits programs including health insurance, retirement plans, and other perks.
- Address employee inquiries regarding benefits and resolve issues related to benefit claims.
- Coordinate with external vendors to ensure effective management of benefit programs.
- Vacations (PTO).
HR Reporting and Analysis
- Maintain and analyze HR metrics to provide insights into employee trends and organizational effectiveness.
- Prepare regular reports for senior management on HR activities and initiatives.
- Employee satisfaction survey.
Required skills and qualifications
- Education: Master’s degree or Bachelor’s degree in human resources management.
- Experience: Three or more years in a mid-level leadership role in healthcare service administration or other managerial roles in medical offices.
- Experience: Three or more years in the HR Field.
- Systems: Proficiency and Strong working knowledge of data analysis and performance metrics, using business management software (ex: Microsoft Outlook, Microsoft Teams, Google, Gusto, VivaHR, really, LinkedIn).
- Proficiency in organizational, communication, strategic, and leadership skills, backed by previous professional success.
- Vast knowledge of multiple operational functions and principles and employee management.
- Proven ability to plan and manage operational processes for maximum efficiency and productivity.
- The ability to streamline or implement structures and roles that boost speed and efficiency while supporting rapidly shifting business demands.
- Strong working knowledge of industry regulations, state and federal employment regulations, and legal guidelines.
- Language: Fully Bilingual (English, Spanish).
Competencies
The ideal Ferrer Human Resources Manager possesses:
- Adaptability: Adapts to changes in the work environment; Prioritizes, multi-tasks, and manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
- Analytical Ability: Synthesizes complex or diverse information; Has attention to detail; Uses intuition and experience to complement data; Designs workflows and procedures.
- Customer Orientation: Has compassion and composure to handle emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Acts as brand ambassadors willing to go the extra mile.
- Initiative: Volunteers readily; Undertakes self-development activities; Self-motivated and self-directed; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
- Problem Solving: Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in problem solving situations under pressure; Empathetically uses reason even when dealing with emotional topics.
- Sound Judgment: Displays willingness to make decisions; Exhibits astuteness in situations, shrewdness in administrative matters, and fairness in leadership; Supports and explains reasoning for decisions; Includes appropriate people in the decision-making process; Makes timely decisions.
- Oral & Written Communication: Speaks clearly and persuasively in positive or negative situations with patients and providers; Listens, understands, and responds well; Leads and presents in meetings; Writes/ types clearly and informatively with excellent spelling and grammar; Varies writing style to meet business needs; Reads and interprets documents.
Benefits and Perks
- Healthcare 50%.
- Dental and Vision Insurance 50%.
- Paid Time Off.
- 7 Paid Holidays.
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Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $50,000 - $55,000