Incoming Compliance Technician

Job Location: Florence

Florence, KY USA

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 38,767 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

This is an hourly, on-site day shift position. The Incoming Compliance Tech ensures that all Incoming material is received in alignment with Ferrero requirements and specifications. In addition, the Incoming Compliance Tech will enforce and promote all company guidelines, policies and good manufacturing practices in alignment with the Food Safety and Quality Policy.

Main Responsibilities:

• Ensures the inspection of incoming materials, ingredients and packaging meet FS& Quality specifications.
• Sample incoming raw materials and prep samples for internal and external testing.
• Sample incoming packaging materials as needed.
• Support the Incoming Supervisor leading the Sensorial Program in the facility.
• Conduct sensory sessions for semi-finished and finished product.
• Guarantee a continuous Sensorial training in the Bakery.
• Manage the raw material, packaging and finished product testing program. Perform testing, analyze results, report, and remedy any abnormalities.
• Maintain testing procedures and programs.
• Interpret chemical, physical and sensorial data generated both internally and by third party testing facilities. Report data and trends and initiate investigations for corrective action as needed.
• Maintain internal control protocols by recordkeeping, troubleshooting and escalating issues.
• Troubleshoot all testing sampling abnormalities to ensure accurate results are reported.
• Investigate product holds for chemical, physical or sensorial reasons and make recommendations for appropriate actions.
• Actively support and participate in plant's Total Quality effort including Quality Policy and KPI objectives.
• Actively participate with Incoming Supervisor to evaluate and improve customers and supplier performance.
• Participate as key member of the plant HACCP and Food Safety Team.
• Guarantee the implementation of the Environmental Program by keeping a continuous trending analysis and troubleshoot all abnormalities to make sure Root Cause Analysis are opened immediately to put CAPA's in place.
• Responsible for the equipment monitoring and calibration program at the lab.

Who we are looking for:

Required

• Associates Degree or higher in Industrial Engineering, Chemistry, Biology, Food Science or other science-based field of study with at least 1 year of progressive experience in the Food Industry
• Advanced knowledge of incoming procedures
• Advanced knowledge/experience of sensorial procedures
• Strong organizational skills with attention to detail
• Critical thinking skills
• Open-mindedness to be flexible with change
• Proficient in Microsoft Excel, Word and PowerPoint

Preferred

• Knowledge of Good Manufacturing Practices GMP and HARPC strongly preferred
• Food manufacturing experience highly preferred
• Microbiology experience
• Experience with SAP ERP system
  

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.