What are the responsibilities and job description for the Field Service Technician position at FESCO?
Field Service Technician
Overview
FESCO is looking for an experienced Field Service Technicians responsible for troubleshooting, diagnosing, and repairing commercial kitchen & refrigeration equipment at our customer locations. Our Technicians also provide preventative maintenance (PM) inspections and respond to emergency service calls on equipment including ovens, fryers, steamers, warmers, dish cleaning equipment, walk-in freezers, reach in coolers etc.
Job Responsibilities:
- Troubleshoot, diagnose, and repair cooking & refrigeration equipment
- Treat customers and employees with respect, courtesy and professionalism
- Complete service calls in a timely manner
- Communicate effectively with customers, manager, dispatcher, and sales
- Participate in on-call rotation schedule
- Identify new customers and additional opportunities within existing accounts
- Maintain service vehicle
- Order parts and complete required paperwork
- Attend training sessions
- Other duties as assigned
Qualifications:
- Previous experience cooking, refrigeration, or HVAC equipment service (or related military) experience
- Strong electrical, electronic, and mechanical skills
- Extremely strong customer communication skills
- 100% dedication to working hard, being on time, and staying organized
- Maintain a good personal appearance
- Completion of a satisfactory background check and drug screen is required.
- Valid Driver’s license and driving record that aligns with our safety standards.
- Must be at least 18 years of age
Benefits of Joining Our Team
- Medical & Dental Insurance Coverage
- Optional Short Term Disability Coverage
- Long-Term Disability Coverage, plus optional Life and Vision Insurance
- Paid time off for Vacations and Holidays
- 401 (k) Retirement Plan with Company match
- Competitive starting hourly rate
About FESCO
FESCO is the premier provider of equipment service for the foodservice industry. With more than 30 years of dedicated service, we know foodservice inside and out. Our vision is to be the most reliable source of service management solutions for the foodservice industry. Let us know if you want to be part of our team! To learn more, please visit us at: https://www.fesco-tenn.com/
FESCO is the premier provider of equipment service for the foodservice industry. With more than 30 years of dedicated service, we know foodservice inside and out. Our vision is to be the most reliable source of service management solutions for the foodservice industry. Let us know if you want to be part of our team! To learn more, please visit us at: https://www.fesco-tenn.com/
FESCO welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.
FESCO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
FESCO is a division of Unlimited Service Group “All Unique All United.”
