What are the responsibilities and job description for the Receptionist position at Fessenden Hall?
Receptionist Duties and Responsibilities
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate department
- Answer, screen, and forward incoming calls
- Ensure reception area is tidy and presentable
- Provide basic and accurate information in-person and via phone/email
- Receive, sort, and distribute daily mail
- Other duties and responsibilities as directed
Receptionist Requirements and Skills
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- High school degree: additional certification in Office Management is a plus
