What are the responsibilities and job description for the Director, Workplace Experience & Operations position at Fetch Rewards?
What we’re building and why we’re building it.
Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love – and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users.
It’s not just our users who believe in Fetch : with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Fetch is an equal employment opportunity employer.
About the role :
The Director of Workplace Experience and Security Operations is responsible for overseeing and optimizing all aspects of the Fetch Workplace experience including physical spaces and remote working solutions, ensuring they align with Fetch’s values and business objectives. This role will lead a team to deliver exceptional employee experiences, drive operational and financial efficiency, and ensure the safety and security of all Fetch employees.
Scope of responsibilities :
Workplace Experience and Strategy :
- Develop and implement a comprehensive workplace strategy that supports both on-site and remote work models
- Create engaging and inspiring workspaces that prioritize employee well-being, productivity, and collaboration
- Oversee the design, construction, and renovation of office spaces, ensuring they meet the needs of a hybrid workforce
- Manage workplace services such as food and beverage, facilities management, and security, ensuring seamless delivery for both on-site and remote employees.
Security Operations :
Operational Excellence :
Skills we believe you need for this position :
Compensation :
At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $170,000 - $200,000. We also offer all employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
At Fetch, we'll give you the tools to feel healthy, happy and secure through :
Salary : $170,000 - $200,000
