Sales Strategy and Operations Analyst

What we’re building and why we’re building it.

Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love – and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users.

It’s not just our users who believe in Fetch : with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.

Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.

Fetch is an equal employment opportunity employer.

Role Summary :

We are seeking a detail-oriented and highly analytical Strategy & Operations Analyst to join our growing team. In this role, you will be responsible for optimizing and supporting the sales process, ensuring the effectiveness of sales operations, and providing key data-driven insights to commercial leaders. The ideal candidate will have strong analytical skills, an understanding of sales processes, and the ability to work collaboratively across cross-functional teams.

Location : This is a remote role. Candidates located on the East Coast, specifically Maine, Boston and New York, are preferred due to proximity to clients and team operations.

Scope of responsibilities :

Reporting to the VP, Strategy & Operations, you will manage responsibilities across a variety of analytical projects including :

• Analyze sales data to identify trends, opportunities, and areas for improvement, including adhoc analyses on sales performance, KPIs, pipeline health, etc.
• Perform adhoc analyses and develop perspectives on effectiveness of sales organizational and compensation strategies, developing new recommendations (e.g. evaluating team resourcing models, developing investment recommendations to support new business, etc.)
• Develop and operationalize sales incentive & commission strategy to drive optimal business outcomes across all core Fetch business lines
• Work with VP, CRO and Finance teams to develop strategies to drive business objectives via commissions and sales incentives
• Manage and enhance the commission computation process to provide accurate and timely commission payouts for the sales organization quarterly.
• Research and respond to questions and issues raised by the sales compensation plan participants
• Interface with People Experience (PX) teams to configure sales compensation components for annual and new hire plans
• Reconcile monthly sales activity to results generated by Finance validating the accuracy of monthly and quarterly commission payments
• Partner with Sales Leadership and Finance to ensure data accuracy and timely processing of commission statements and payouts.
• Research and evaluate technology partners to enhance and potentially automate administrative tasks, associated with commissions
• Work closely with the sales team to streamline and optimize sales processes, including lead generation, sales forecasting, pipeline management, and CRM utilization.

Qualifications :

Compensation :

At Fetch, we'll give you the tools to feel healthy, happy and secure through :

Salary : $85,000 - $95,000