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Dock Supervisor

FFE Transportation Services, Inc.
Lancaster, TX Full Time
POSTED ON 3/29/2025
AVAILABLE BEFORE 5/28/2025

Frozen Food Express is looking for a Dock Supervisor for our Lancaster, TX location.


Frozen Food Express is hiring a Dock Supervisor for 2nd or 3rd shift to include weekends, to supervise assigned dockworkers and yard employees regarding work assignments and work completion. Our strategic vision at Frozen Food Express is to be the premier temperature-controlled LTL carrier in North America. Our mission is to be the safest, most predominant, temperature-controlled LTL carrier, offering best in class service to our customers.

Dock Supervisors are eligible for an attractive benefits package including medical, dental, vision, 401(k) retirement plan, life insurance plans, vacation, and sick time.


Responsibilities:

  • Directly supervise assigned dockworkers and yard employees regarding work assignments and work completion
  • Train new dock and yard employees
  • Counsel employees regarding performance
  • Recommend discipline up to and including termination
  • Inspect and manage all material handling equipment
  • Plan staffing for shift based upon work load and projected arrival times
  • Conduct daily, pre-shift safety communication meetings
  • Conduct daily yard inventory to include trailer, seal, and temperature checks
  • Unloading, storing, staging, checking, tagging, handling, and loading of freight between the warehouse and inbound and outbound trailers
  • Monitor temperature environment of the warehouse, the cleanliness of dock and warehouse, proper functionality of doors, dock plates and material handling equipment
  • Provide leadership to the efficient coordination and execution of workflow throughout the warehouse, consistently keeping safety, sanitation, cost controls, productivity, accuracy, team environment, and customer satisfaction in line with facility goals
  • Work with management and customer service personnel to ensure that all requirements and requests are responded to rapidly and professionally.
  • Develop good working relationships at all levels within the FFE team environment, leading and communicating as needed to maximize individual and team performance
  • Assist in developing warehouse operations systems by determining product handling and storage requirements, enforcing and evaluating policies and procedures
  • Ensure the accuracy of all loads received into warehouse and shipped out of warehouse, completed any required inspection paperwork thoroughly and at the time of receipt of shipment
  • Ensure all incoming products and packaging meet specification. Ensure that all freight is properly identified and labeled on all incoming and outgoing shipments
  • Regular and reliable attendance is required
  • Other duties assigned by management

Qualifications/Skills:

  • HS Diploma or Equivalent (College Degree Preferred)
  • 3 year of LTL transportation/dock experience
  • Ability to work any shift, any day or days of the week
  • Proficient in Microsoft programs such as Word, Excel and Outlook
  • AS400 experience is preferred, but not required
  • Possess excellent verbal and written communication
  • Ability to solve problems where work is defined with established instructions and processes
  • Ability to work under close detailed instruction
  • Must be able to comply with all company policies, rules, procedures and Code of Conduct
  • Must be able to interact well with others
  • Must be able to work independently, or in a team setting.
  • Must be capable of working under tight time constraints in a high volume environment with multiple priorities
  • Ability to operate warehouse equipment

The statements above are intended to describe the general nature of the list of job requirements and/or duties performed by the employees and may not contain all capabilities necessary to perform the job at all times due to circumstances. Statements are not intended to be construed as an exhaustive list of all duties. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected to and must be able to perform all such duties and tasks.

Employment will require a criminal background investigation and a drug/alcohol screening. While FFE promotes a drug free workplace, we no longer include marijuana in our comprehensive pre-employment drug screening program for any positions not regulated by the Department of Transportation. Impairment in the workplace is strictly prohibited and we will continue to test for all drugs and alcohol in compliance with our Reasonable Suspicion Policy.


Frozen Food Express is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origins, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, or any other characteristic protected by law.

  • Benefits: Our competitive benefits package will include health care (medical, dental, and vision), 401(k) retirement plan, $25,000 in company paid life insurance, disability plans, vacation, sick time and more. Find out what other benefits FFE has to offer when you choose to start your career with us!

Salary : $25,000

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