Home Audio Technician

At this time, we are seeking a qualified technician who will be responsible for testing and entering the inventory of 15-20 pieces of equipment per day. You should be familiar with home audio equipment and its function to sufficiently test a variety of components for our inventory. This position requires a certain balance of efficiency and thoroughness, as the details are important. The job involves working in a warehouse environment unpacking incoming equipment; handling with care; assessing the functional condition and recording any issues; writing a description of the cosmetic condition and documenting other details about the product.

Technology - Familiarity with Excel and basic use of CRM Applications

Adaptive - the ability to learn and adapt to new systems and technologies is a must. We are a growing, evolving business where the only constant is change.

Organization - Developing and maintaining consistent methods and routines in order to ensure quality and accuracy.

Written communication - must be able to write descriptive sentences with good spelling and grammar. Must be able to communicate in writing with other employees and sometimes with customers or manufacturers.

Repair skills could be useful but aren’t a requisite for the position.

Culture:
The Music Room is a vibrant and dynamic “start-up” that is transforming the way home audio customers buy & sell online. We have averaged 30% year-over-year growth for 10 consecutive years and currently have about 40 full-time employees.

We operate in a warehouse environment with a small showroom up front. We strive for a customer-first standard of excellence in all things by leveraging teamwork and technology-based systems and processes.

Teamwork & Customer Service are the 2 pillars of success that are emphasized daily.

Bringing new-school innovation into an “old-school” industry. Heavy emphasis on the implementation of new and emerging technologies with a goal of providing the best customer experience in the audio industry… period.

Family business with family first approach. We work hard but never at the expense of taking care of yourself or your family.

Innovation – DEFY THE GENRE – We are all about making some noise in our industry and doing things differently. We are: Experimental. Groundbreaking. Trailblazers. The HiFi Biz Remixed. We are always exploring and embracing change because we believe we can do it better.

Process – HIT ALL THE RIGHT NOTES – Every detail matters. We value: Fundamentals. Precision. Execution. Consistency. Everyone is playing from the same sheet of music. Our commitment to scalable processes is essential to achieving “standing ovations” from our customers.

Teamwork – NO SOLO ACTS – There’s no lead singer taking the spotlight here. No room for oversized egos. We see the best in each other. We are a smart, talented, tight-knit band where everyone plays their part, and we work in harmony to produce incredible outcomes.

Passion – STAY FOR THE ENCORE – We are passionate about what we do, and we stay connected to each other and our audience through music. We are not a clock-in/clock-out, “go through the motions” organization. We have fun, but we also care deeply about our work, and we are fueled by our passion to achieve excellence.

Authenticity – NO CHEESY COVER SONGS – We stay true to the music that moves us with original compositions, performed in High Fidelity-Unfiltered communication. Integrity. Truth. Leave the “Hotel California” renditions at home. Let’s make some original music that we can be proud of.

This position has a projected hourly rate of $20.00 (depending on experience).

Medical, Dental, Vision

Short-Term and Long-Term Disability

Life Insurance

Voluntary Hospital, Accident and Critical Illness Insurance

401/k with company match