What are the responsibilities and job description for the Documentation and Operations Manager position at FGS LLC?
Key Responsibilities:
- Technical Writing: Create, edit, and maintain technical documentation including user manuals, system documentation, and standard operating procedures (SOPs).
- Collaborate with subject matter experts (SMEs) to gather information and ensure accuracy of technical content.
- Translate complex technical information into clear and concise documentation accessible to both technical and non-technical audiences.
- Ensure sites and service diagrams are formatted correctly and inserted.
Administrative Support: Provide administrative support to senior staff including scheduling meetings, managing calendars, and coordinating travel arrangements. Prepare reports, presentations, and correspondence for internal and external distribution. Maintain organized filing systems and databases to ensure efficient document management. Quality Assurance: Review and revise documents for grammar, clarity, consistency, and adherence to organizational standards. Conduct quality checks on documentation to ensure accuracy and compliance with regulatory requirements.
