What are the responsibilities and job description for the Financial Service Collection Specialist position at FH Cann & Associates Inc.?
Summary
FHC is a growing company, and we want you to be part of it. We have been in business for over 25 years, are family-owned, and are seeking motivated and compassionate individuals who strive to provide exceptional customer experiences and services while complying with federal and state guidelines. Our safety protocols meet or exceed mandated standards. FHC has an expansive portfolio of clients in both the Public & Private Sectors.
Essential functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Establish contact with borrowers to discuss delinquencies and offer available solutions
- Locate/skip-trace borrowers using state of the art skip-tracing tools combined with internet access
- Record accurate and detailed notes, update account status and borrowers’ information
- Meet or exceed daily, weekly, and monthly performance goals, deadlines, and objectives.
- Adhere to consumer protection laws and FHC's standard practices and policies.
