Receptionist/Front Desk Associate

RECEPTIONIST/FRONT DESK ASSOCIATE
KEY RESPONSIBILITIES:

• Maintain surveillance of members in the facility by utilizing security cameras.
• Ensure all members are checked into the facility correctly upon entry in Operations and Group Ex Pro. Non-members should sign in and be directed appropriately.
• Act immediately and appropriately to secure safety of members in the event of an emergency as well as notify supervisor of any such instances
• Present a professional appearance by maintaining business casual attire and maintain a positive attitude at all times. (Smile, Good Morning, Good Evening, how can I help you? etc.)
• Maintain a high standard of customer service by making the needs of the client of the utmost importance by exhibiting good listening skills and remaining calm during strenuous situations. (Call a supervisor for assistance if necessary)
• Attend mandatory meetings and training sessions as scheduled.
• Maintain a clean reception area by performing house-cleaning duties such as wiping down the desk area and throwing out garbage.
• Signs members and non-members into building and direct to correct areas of facility as they enter the facility.
• Provide correct information to all members and non-members and if unaware of correct information contact supervisor to receive it.
• Responsible for the safety of members & guests. (If you see something, say something)
• Begin and end work on time.
• All other duties as assigned and appropriate.
• Walkie must be with you. One will be located at the front desk.
• Knowledge of key workers and what they handle in case any members/non-members have questions or concerns.

DISCLAIMER: The information presented above indicates the general nature or level or work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.

Job Type: Part-time

Pay: $15.00 - $20.00 per hour

Schedule:

• Day shift
• Holidays
• Monday to Friday
• On call
• Weekend availability

COVID-19 considerations:
All staff must be vaccinated.

Ability to commute/relocate:

• Brooklyn, NY 11214: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location