What are the responsibilities and job description for the Account Executive position at FiberFirst?
FiberFirst is a facilities-based Internet, data, and voice communications provider that specializes in reliable, cost-effective fiber connections for businesses as well as residential communities. Headquartered in Texas, the company’s local network presence spans metropolitan areas including Dallas, Mesa, and Omaha. FiberFirst is looking for an Account Executive who is a top sales performer and who is ready to contribute within a fun, high-growth, and dynamic environment.
Location:
- The role will be based out of Omaha, NE
Employment Classification:
- Exempt: Regular, Full-time
Supervisory Responsibilities:
- None
Duties / Responsibilities:
- Actively pursue revenue objectives generated from selling FiberFirst services to their defined user base of small, medium, and enterprise-sized businesses.
- Maintain a personal book of business with a 3-month funnel of prospects.
- Maintain a high level of professionalism as a representative of FiberFirst in the business community during all phases of customer contact, from pre-sales activity to post-sales account management.
- Prospect for new business and sales opportunities through cold and warm lead generation.
- Conduct sales presentations demonstrating FiberFirst solutions to meet a customer’s specific telecommunications need.
- Be responsible for meeting or exceeding monthly sales objectives.
- Provide customers with the highest standard of customer service throughout the sales cycle.
- Resolve customer inquiries and ensure customer satisfaction is met.
- Implement and maintain internal policies and procedures.
Education and / or Experience:
- High school diploma or GED required
- Minimum of two years of experience working in sales.
- Minimum of two years of experience working in telecommunications.
Required Skills / Abilities:
- Basic knowledge of Microsoft Office (Outlook, Word, Excel)
- Positive, winning attitude, strong work ethic, and teamwork
- Track record for having good punctuality
- Excellent verbal and written communication skills
- Self-starter and driven to win
- Ability to work independently under little to no supervision
- Ability to multi-task and work on numerous projects at once
- Customer-first mindset: going above and beyond to ensure customers are taken care of
- Exceptional time management and organization skills
- Strong interpersonal, negotiation, and oral presentation skills
- Must have a valid driver’s license and have access to reliable transportation for work-related travel, as this position may require site visits.
Physical Requirements:
In a typical work day, the employee will be required to:
- Sit: Occasionally
- Stand: Frequently
- Walk: Frequently
- Keyboarding: Frequently
- Fine manipulation: Frequently
- Lift: Occassionally. Will require capability to lift up to 25 pounds.
- Carry: Occasionally. Will require capability to carry up to 25 pounds.
- Travel: Ability to travel approximately 10% of time.
- Work Environment: The work environment is an office-based and site visit driven role to achieve monthly sales quotas and goals. Regular, frequent office time and prospecting in the field are expected. The employee may be exposed to varying temperatures and weather conditions. The employee will be expected to attend community networking events and support the Omaha market needs at events as assigned.
What’s in it for you:
We truly value our employees and put their well-being first! Here we provide the following:
- Medical and Dental Plan
- Vision Plan
- PTO
- 401(K) with company match
- Collegial environment of talented professionals
- Growing and well-funded company
About Us: FiberFirst, a leading fiber internet service provider, is driving the digital revolution with hyper-local connectivity solutions. Headquartered in Texas, it has rapidly expanded its 100% fiber optic networks to multiple states, bringing next-generation multi-gigabit internet connections. Beyond delivering unparalleled speed and reliability to homes and businesses, they are committed to actively supporting the communities they serve. FiberFirst’s locally based support teams prioritize community engagement by actively participating in local events, partnering with community organizations, and fostering meaningful relationships with residents and businesses alike.
FiberFirst is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. FiberFirst does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
