What are the responsibilities and job description for the Customer Service Manager position at Fiberhawk Business?
Overview
We are seeking a dedicated and dynamic Assistant Manager to join our team. The ideal candidate will play a crucial role in supporting the management team, ensuring smooth operations, and delivering exceptional customer service. This position requires strong leadership skills, the ability to multitask, and a passion for fostering a positive work environment. If you are motivated, detail-oriented, and eager to contribute to our success, we want to hear from you!
Duties
- Assist in managing daily operations and ensure adherence to company policies and procedures.
- Support the recruitment process by interviewing potential candidates and participating in hiring decisions.
- Oversee inventory management, including ordering supplies and maintaining stock levels.
- Train and develop team members to enhance their skills and performance.
- Implement marketing strategies to promote products and services effectively.
- Manage shifts efficiently, ensuring that all staff are performing their duties effectively.
- Engage with customers to provide excellent service and resolve any issues that may arise.
- Collaborate with the management team on sales strategies and business development initiatives.
Qualifications
- Previous experience as an Assistant Manager or in a supervisory role is preferred.
- Strong skills in interviewing, recruiting, and training development.
- Proficiency in inventory management practices.
- Ability to sell and market products effectively.
- Multilingual abilities are a plus, enhancing communication with diverse customers and team members.
- Excellent organizational skills with the ability to manage multiple tasks simultaneously.
- Strong interpersonal skills with a focus on teamwork and collaboration.
- A proactive approach to problem-solving and decision-making.
Join us as we strive for excellence in our operations while providing an engaging work environment for our employees!
Job Type: Full-time
Pay: $15.58 - $16.42 per hour
Expected hours: 32 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Tuition reimbursement
Shift:
- 8 hour shift
Ability to Commute:
- Yeoman, IN 47997 (Required)
Ability to Relocate:
- Yeoman, IN 47997: Relocate with an employer provided relocation package (Required)
Work Location: In person
Salary : $16 - $16
