What are the responsibilities and job description for the Housekeeping Supervisor position at Fiddler s Elbow Golf And Country Club Inc?
Job Description
Job Description
Housekeeping Supervisor
Fiddler's Elbow is an exclusive club situated in Bedminster, New Jersey. We proudly offer three championship golf courses, available for play nearly every day of the year, along with award-winning practice facilities both indoors and outdoors. Our sports and leisure complex boasts impressive state-of-the-art aquatic facilities enjoyed by individuals of all ages, as well as tennis, paddle sports, fitness options, and The Cove, a mini club designed for children. Our elegant manor-style clubhouse features both casual and fine dining options, along with the finest banquet facilities in the area for galas, weddings, and social gatherings. With our rich history, stunning grounds, and exceptional amenities, Fiddler's Elbow is truly an inspiring environment and a fantastic place to begin or advance your career!
At Fiddler's Elbow, our mission is not only to, "Enhance the lives of our Members & Guests with WOW moments they can't live without," but to also enhance and enrich the lives of our Fiddler's Family members.
We are looking for a Housekeeping Supervisor to join the Fiddler’s Family and share their passion for hospitality with our members, guests, and fellow staff members.
The Housekeeping Supervisor is responsible for ensuring housekeeping and cleanliness standards are maintained throughout the club’s property. In leading our amazing housekeeping team, they will supervise, train and coach team members to exceed member expectations.
Essential functions of a Housekeeping Supervisor include :
- Promotes a positive work environment through effective communication and creating a warm and engaging atmosphere.
- Hires, trains, evaluates, coaches, and inspires housekeeping staff members to ensure the highest level of cleanliness is maintained throughout the club.
- Maintains the highest level of cleanliness of all club facilities including but not limited to restaurants, bars, ballroom, meeting spaces, public spaces, hallways, stairways, halfway houses, aquatics center, locker rooms, etc.
- Gives daily support and guidance to housekeeping staff; providing staff members with positive and negative feedback on performance as needed.
- Supervises and directs staff members with daily assignments to ensure all quality standards are being met.
- Reviews scheduling and labor needs to exceed member and guest expectations while maximizing efficiency for forecasted business, ensuring maximum productivity and high-quality standards are met.
- Ensures staff members are in proper uniform / attire prior to shift.
- Relays necessary information and policy changes, announcements with housekeeping staff members.
- Takes the lead in the development and growth of the housekeeping staff, always looks for training and teaching opportunities.
- Makes recommendations for maintenance, repair, and upkeep of the club property.
- Maintains organization of housekeeping storage areas.
- Trains housekeeping staff members on safety and security measures pertaining to their positions.
- Monitors housekeeping employees’ timecards to ensure compliance with posted schedules.
- Reports all member and guest complaints to their supervisor and assists in resolving complaints.
- Enforces company policies and procedures.
- Performs other duties as assigned by their supervisor.
Successful candidates will have strengths in leadership, coordination, time-management and strong communication. Their work styles should include attention to detail, dependability, cooperation and persistence.
Required Education, Experience and Qualifications :
Physical Requirements :
Why join the Fiddler’s Family?
Benefits for ALL staff members :
Benefits for Full Time Staff Members also include :
